Managing Director – Regional Business — Managed-Services Unit

The mandate

A change in the economics of the sector has made urgent several country operations requiring a single commercial and operating owner within a institutionally backed enterprise technology and digital-products group. The immediate arena is the managed-services unit during a margin recovery programme. For mandate 135, the successful executive inherits decisions that have been deferred, competing stakeholder expectations and a need to establish facts before committing further capital.

The Managing Director – Regional Business operating perimeter covers approximately £1,450 million in annual recurring revenue portfolio, with activity spanning several managed-services unit customer, product and delivery clusters rather than a single asset. The Managing Director – Regional Business Technology remit carries direct influence over roughly 875 colleagues and third-party capacity.

The chair, executive committee and principal capital sponsors want a Managing Director – Regional Business who can convert ambiguity into a short list of explicit choices for the managed-services unit. The Managing Director – Regional Business Technology seat must resolve a margin recovery programme, while preserving the underlying strengths of the managed-services unit. For mandate 135, value will come through sharper allocation, stronger leaders and an operating cadence that exposes variance early.

The Managing Director – Regional Business’s first year on the managed-services unit is expected to end with portfolio profitability, leadership consistency and selective expansion. In mandate 135, authority covers resources and leadership appointments; material trade-offs go directly to the board sponsor.

Why this seat is open

This is a newly created Managing Director – Regional Business — Managed-Services Unit seat, established because a margin recovery programme now requires one accountable executive rather than distributed ownership. The board has classified the appointment as urgent and intends to move from qualified shortlist to offer within 6–8 weeks. Interim governance protects the managed-services unit, but it is not a substitute for a permanent appointee. The external search remains confidential to avoid unnecessary disruption before the appointment is agreed.

What you will own

• Set the Managing Director – Regional Business value-creation thesis for the managed-services unit, translate it into no more than five enterprise priorities and stop work that does not support them.
• Carry stewardship of approximately £1,450 million in annual recurring revenue portfolio, including allocation, risk acceptance and board forecasts.
• Lead the Managing Director – Regional Business Technology organisation of about 875 employees and partners, appointing a team with clear decision rights and credible succession for every critical seat.
• Resolve the managed-services unit economics and execution constraints created by a margin recovery programme, with Managing Director – Regional Business-approved owners, dated milestones and transparent escalation thresholds.
• Establish one Managing Director – Regional Business operating review across commercial, customer, financial, people, technology and risk outcomes for the managed-services unit; remove reconciliations that obscure accountability.
• Have led a country, division or operating entity with direct commercial, people and governance accountability in mandate 135.
• Build the Managing Director – Regional Business’s three-year succession and capability plan for the managed-services unit, reducing dependence on individual executives and improving mobility across the wider Technology organisation.

The first 12 months

• Days 1–90: Validate the managed-services unit baseline, meet the 30 stakeholders most consequential to several country operations requiring a single commercial and operating owner, assess the leadership team, stabilise immediate delivery risks and agree a board-owned scorecard with explicit decision gates.
• Months 4–9: Make the principal Managing Director – Regional Business portfolio and organisation choices for the managed-services unit, install the new operating cadence, fill critical leadership gaps and deliver the first measurable release of cash, capacity or customer value.
• Months 10–12: Demonstrate a repeatable managed-services unit trend against portfolio profitability, leadership consistency and selective expansion, lock the following year’s capital and talent plan, evidence control sustainability and present a credible three-year value case with downside actions.

What the board will measure

• Delivery of the Managing Director – Regional Business’s agreed first-year managed-services unit value case within a 10% tolerance, with variance explained before rather than after the relevant quarter closes.
• A Managing Director – Regional Business forecast that remains decision-useful across three consecutive quarters and reconciles the managed-services unit’s operating, cash, customer and people assumptions.
• Closure of the Managing Director – Regional Business mandate’s highest-priority managed-services unit risk and execution issues by their board-approved dates, with independent evidence that fixes are sustained.
• Retention of at least 90% of critical managed-services unit talent and ready-now successors for at least 70% of the Managing Director – Regional Business’s direct reports.
• A quantified Managing Director – Regional Business-owned improvement in the managed-services unit operating constraint behind a margin recovery programme, supported by a clean baseline and named data owner.
• Clear stakeholder confidence in mandate 135: no unresolved high-severity escalation older than 30 days and no material surprise withheld from its agreed governance forum.

The person

You are currently a Regional MD, Area President or multi-country General Manager in a institutionally backed Technology or adjacent enterprise. In relation to the managed-services unit, your Managing Director – Regional Business track record includes a transition where the original plan was no longer sufficient; you can explain your choices, evidence and numerical impact. Candidates from software, cloud services, digital platforms, IT services or technology-enabled business services will be considered where the operating model, customer stakes and governance intensity match this Managing Director – Regional Business brief.

As a Managing Director – Regional Business candidate, you bring 28+ years of progressive Technology or adjacent-sector experience, consistent with the 28-plus experience band. At minimum, you have carried a P&L, book, budget or accountable portfolio of £1,200 million and led an organisation of at least 625 people.

For mandate 135, the board wants two transitions: a difficult managed-services unit portfolio choice and a leadership-system change during a margin recovery programme. As the prospective Managing Director – Regional Business for this managed-services unit, you must challenge optimistic cases and still create followership. References for mandate 135 must distinguish your contribution from the institution around you.

The Managing Director – Regional Business must be based in London; international relocation is supported, but this Technology role is not designed as a remote appointment.

Non-negotiables

• Current or recent accountability at the level of Regional MD, Area President or multi-country General Manager, with direct exposure to a board, investment committee or equivalent Technology governance forum.
• Proven Managing Director – Regional Business ownership of at least £1,200 million and leadership of no fewer than 625 employees in a comparable managed-services unit context.
• One completed Technology or adjacent-sector example of several country operations requiring a single commercial and operating owner with outcomes sustained for at least two reporting periods after the initial intervention.
• Sector credibility from software, cloud services, digital platforms, IT services or technology-enabled business services; experience that is purely functional and lacks Managing Director – Regional Business-level managed-services unit consequences will not meet the bar.
• Willingness to meet the London location expectation, complete conflicts and background diligence, and protect the confidentiality of mandate 135.

Compensation and terms

The anticipated Managing Director – Regional Business package is £400,000–575,000 base + annual incentive and LTI, calibrated to the final managed-services unit scope and the candidate’s current mix. Any long-term participation for mandate 135 follows standard vesting and performance conditions. The Managing Director – Regional Business appointment in London, centred on the managed-services unit, offers regular exposure to the chair, executive committee and principal capital sponsors. A notice period of up to 6 months can be accommodated for the selected executive in mandate 135.

Confidentiality

To protect the board, incumbent team and candidate, the organisation remains unnamed until a confidential conversation confirms mutual relevance for mandate 135. The operating facts have been rounded and blended expressly to remove identifying signals for mandate 135.