Head of Heavy Civil & Infrastructure — Malaysia (CIO)

Position overview

Gladwin International Leadership Advisors is representing a confidential organisation in Infrastructure & Real Estate on a senior CIO leadership mandate anchored in Malaysia. The remit explicitly spans Middle East, Australia, USA.

This is a P&L-owning regional leadership mandate with full accountability for revenue, margin, talent, and governance across the defined geography.

You will be measured on outcomes that compound: talent depth, customer trust, and a balance sheet that can flex through cycles.

Context you will inherit

• Market & sector: Navigating regulatory and environmental clearance processes — requiring leaders with strong government relations, legal acumen, and policy understanding
• Geographic spine: Primary hub Malaysia with explicit corridor responsibility across Middle East, Australia, USA.
• Organisation stage: Recent leadership turnover created ambiguity on priorities; you will need to re-establish a crisp enterprise storyline.
• Stakeholders: Key interfaces include headquarters strategy, regional risk and legal, local regulators (where material), and anchor channel partners.
• Secondary lens: Digital construction and proptech adoption — BIM, drone surveys, AI-driven project monitoring, and digital twin technology are changing what it means to be a construction leader

The mandate (12–24 month arc)

1. Identity & access: Clean up excessive privileges and stale accounts — foundational for both security and audit.
2. End-user support: Reduce ticket backlog through root-cause fixes, not perpetual firefighting.
3. Asset lifecycle: Refresh hardware and end-of-life software on a predictable cadence.
4. Business continuity: Tabletop exercises that surface real gaps in dependencies and communications.
5. Innovation intake: Lightweight process for business-led experiments that don’t bypass architecture guardrails.
6. Vendor concentration: Mitigate single-supplier risk for critical platforms.

Responsibilities (representative)

• Improve IT demand management and portfolio governance with the executive committee.
• Upgrade vendor management — SLAs, penalties, and outcome-based contracts.
• Sponsor integration discipline post-M&A for systems and data.
• Build IT financial transparency — chargeback or showback where helpful.
• Develop IT leadership team with mix of supplier management and internal delivery strength.

Leadership profile

• Communication: Executive presence in English; additional languages valued where market-relevant.
• Education: Strong undergraduate grounding; MBA / advanced degree / professional qualification common at this level.
• Judgment: High signal-to-noise under pressure; ethical clarity; willingness to halt initiatives that break risk appetite.
• Service leadership: IT organisation trusted for reliability, cost transparency, and partnership.
• Geographic muscle: Comfort operating from Malaysia with regular engagement across Middle East, Australia.

Team & culture

Inclusion and psychological safety are not separate programmes — they are prerequisites for honest debate on strategy and risk. Model curiosity, direct feedback, and consequences for conduct lapses.

Success measures (examples)

• Growth quality: Mix of recurring revenue, new logos, and cross-sell — not volume for its own sake.
• Productivity: Unit cost, automation savings, or throughput improvements with audited baselines.
• Customer: NPS / CSAT where tracked; contract renewals; reference-ability in strategic accounts.
• Franchise: Clean compliance record; reputation stability in industry and government forums.

First 90 days (orientation arc)

• Days 1–30: Listening tour — customers, regulators (as appropriate), top team 1:1s, and unfiltered view of numbers; pause major reorganisation.
• Days 30–60: Publish a short memo on priorities, non-goals, and decision rights; align executive committee on three enterprise bets.
• Days 60–90: Lock operating cadence; fill or upgrade one to two critical seats; deliver one visible win (customer, cost, or culture).
• Commission a pragmatic view of data, cyber, and automation posture; sponsor one bounded pilot with ROI hypothesis.
• Establish escalation discipline with matrix partners — fewer meetings, clearer decision logs.

Stakeholder map (illustrative)

• Internal: CEO or regional president, CFO, risk / legal, CHRO, CIO or CDO, business GMs, internal audit.
• External: Strategic accounts, channel partners, industry associations, regulators (where material).
• Owners: PE operating partners, promoter office, or public investors — pace and clarity matter as much as vision.

Travel & mobility

Multi-hub rhythm — plan for weekly or bi-weekly cross-border travel during integration or transformation peaks.

Compensation

Market-aligned CIO remuneration in Infrastructure & Real Estate with performance linkage; sign-on and relocation considered for exceptional fits.

Application status

This mandate is no longer accepting new applications. The search progressed through Q4 2025 and closed for submissions in February 2026. We retain this posting for transparency on the type of leadership work we carry in Infrastructure & Real Estate and Malaysia. For similar active mandates, browse open roles or submit a general profile through executive search inquiry.

Reference: infrastructure-real-estate · CIO · Malaysia · Gladwin International Leadership Advisors