Interim Managing Director — Insurance GCC Consolidation

The mandate

A global reorganisation brought separate life and general-insurance India centres under one entity after both site leaders accepted overseas roles. Duplicate leadership, uneven controls and competing location plans now require a neutral executive before avoidable attrition or service fragmentation begins.

The interim must join within four weeks for sixteen months, covering consolidation design, implementation and two steady-state quarters. A permanent MD search starts after the combined executive structure is approved, with extension possible for up to six weeks if fit-and-proper or notice timing shifts.

Handover is complete when one governance model operates, duplicated functions are resolved, critical insurance services meet control and service thresholds for two quarters, regretted attrition stays within the agreed limit, and the permanent MD presents the combined annual plan.

The interim may redesign roles within the approved cost and location envelope, accept operating changes, negotiate vendors and deploy ₹45 crore of consolidation spend. Site closure, workforce action above 7%, function transfer across legal entities, permanent executive hiring and changes to service-accountability terms require entity or global approval.

Product underwriting, claims policy and selection of the group's long-term global sourcing markets are outside scope. The interim consolidates the India platform without taking ownership from accountable insurance executives.

Why this seat is open

The reorganisation eliminated both existing leadership arrangements faster than succession could be completed. Each centre's directors have credible experience but also location and functional interests. A temporary MD can make combined decisions while the board defines the long-term country profile.

What you will own

• Decide the combined governance and leadership model across life, general insurance, technology and corporate services.
• Resolve duplicate roles and processes using service risk, capability, cost, control and succession evidence.
• Harmonise local control standards while retaining product-specific regulatory and actuarial accountability.
• Approve location and vendor changes within delegation and present larger workforce or site choices to the board.
• Establish a talent-retention plan for scarce actuarial, underwriting, data and engineering capabilities.
• Demonstrate two quarters of combined service, control, cost and attrition performance.
• Transfer entity governance, leadership decisions, functional commitments, talent risks and the next annual plan to the permanent MD.

Candidate qualifications

• Served as GCC MD, country leader or senior insurance operations executive across multiple functions.
• Consolidated large service centres following reorganisation, acquisition or legal-entity change.
• Understands insurance operations, actuarial support, finance and technology control boundaries.
• Managed sensitive role and location decisions across workforces above 2,000.
• Retained scarce technical and domain talent during visible organisational uncertainty.
• Has worked with global functional owners and an India legal-entity board.

Non-negotiables

• Available for Hyderabad-based leadership within four weeks with regular Pune travel.
• No current role with competing insurer centres or consolidation advisers.
• Will preserve product and statutory accountability outside the GCC.
• Must have made permanent organisation choices at multi-function centre scale.

1. 49 words maximum. State availability and disclose any insurer or advisory conflict.
2. 49 words maximum. Describe a centre consolidation you led and the regretted-attrition outcome.
3. 49 words maximum. Which duplicated function would you refuse to merge without separate regulatory review?