Confidential mandate

Chief Quality and Patient Safety Officer — Interim, Hospital Group

Urgent / Unplanned

A sentinel event and leadership suspension require an eighteen-month interim quality chief to restore safety governance, complete reaccreditation and transfer a tested assurance system across hospitals.

The mandate

A preventable medication event led the board to suspend the quality chief pending investigation. Subsequent review found weak incident escalation and inconsistent closure evidence across the group's hospitals, creating a gap too consequential for acting cover.

The interim is required within two weeks and will serve for eighteen months through investigation remediation and reaccreditation. A permanent search begins after the regulator accepts the first progress report, allowing at least two months of overlap before exit.

Handover occurs only when every root-cause action is independently verified, severe-event reporting reaches the board within twenty-four hours for six months, reaccreditation is secured at all in-scope sites, and the successor has chaired two complete assurance cycles.

The quality chief may stop unsafe clinical activity, require corrective plans and approve training or audit spend up to ₹60 lakh. Dismissal of clinicians, public disclosure and capital remediation over ₹1.5 crore remain board matters; the interim cannot adjudicate individual professional liability.

Commercial growth, insurer negotiations and broad patient-experience redesign are not included. Work on those agendas must not dilute sentinel-event closure, clinical assurance or accreditation readiness.

Why this seat is open

The suspension followed a sentinel event that exposed more than one local mistake. The board needs visibly independent authority while the employment investigation runs its course. Eighteen months covers corrective implementation, evidence maturation and a disciplined transition to a permanently appointed chief.

What you will own

  • Reopen the sentinel-event analysis with independent clinical reviewers and issue a board-approved causal statement.
  • Decide which services require temporary restriction until staffing, medication and escalation safeguards are proven.
  • Build one severe-event taxonomy, twenty-four-hour notification route and evidence standard across the hospital group.
  • Verify corrective actions through observation, record sampling and outcome data rather than self-certified completion.
  • Direct the reaccreditation plan, mock surveys and closure of every major nonconformity before external assessment.
  • Issue a quarterly patient-safety assurance opinion that names unresolved exposure and accountable executives.
  • Prepare the permanent chief with investigation records, regulator correspondence, audit trails and two chaired committee cycles.

Candidate qualifications

  • Senior clinical or quality executive background with more than twenty years in accredited hospital environments.
  • Personal leadership of a sentinel-event response involving board scrutiny, regulator communication and system-wide remediation.
  • Mastery of root-cause methods, medication safety, infection surveillance, clinical audit and accreditation evidence standards.
  • Willingness and credibility to stop clinical activity when safeguards are inadequate, even under revenue or reputation pressure.
  • Experience designing assurance that distinguishes completed actions from demonstrably effective controls.
  • Board-level communication skill, including concise opinions on residual clinical risk and limitations of evidence.

Non-negotiables

  • Available in Ahmedabad within two weeks and onsite through critical investigation and survey periods.
  • No prior involvement with the event, suspended executive or external accreditation assessor.
  • Prepared to exercise documented stop-work authority when immediate patient risk exists.
  • Able to remain for eighteen months without concurrent hospital-board or executive commitments.
  1. 49 words maximum. What is your earliest start date, and can you commit exclusively for eighteen months?
  2. 49 words maximum. Describe a sentinel-event action you refused to close and the evidence still missing.
  3. 49 words maximum. Which service have you paused for safety, and what conditions authorised its restart?

This mandate is confidential. The client is named only under a mutual NDA, and your own record is never listed, sold or shown to a company under your name until you release it for this specific mandate.