Adviser to Operations Committee — Quick Commerce

The mandate

The committee cannot resolve whether tighter delivery promises create enough retention to justify denser sites, higher staffing buffers and more fragmented inventory. Aggregate city contribution hides large zone and cohort differences.

Two days monthly cover zone-economics challenge and Operations Committee attendance, including one peak-hour field visit each quarter. A proposed city or zone launch receives comments within four business days of a complete pack.

The eight-month appointment ends after two expansion waves and a peak-season review. A four-month renewal may be authorised by the committee; the adviser has no line authority, site approval, executive responsibility or operating-control role.

Three other assignments may continue outside direct instant-delivery rivals. Property, staffing, logistics, brand and investor relationships touching proposed zones must be disclosed; lease or supplier commissions are incompatible.

Why the board wants this voice

Growth advocates reach, operations protects reliability and finance sees blended performance. The committee lacks an executive who has scaled dense last-mile networks while preserving zone economics. It wants evidence-led challenge before repeating weak playbooks.

What you will own

• Test zone cases by order density, basket, repeat, shrink, rider supply and peak variability.
• Challenge promise-time benefits that do not translate into cohort retention.
• Press leaders on dark-store saturation, cannibalisation and inventory fragmentation.
• Shape expansion gates around sustained contribution and operational stability.
• Examine staffing and incentive designs for safety, churn and peak resilience.
• Guide debate on assortment breadth versus pick speed and working capital.
• Advise which zones should scale, redesign or close after each wave.

Candidate qualifications

• 18–22 years in quick commerce, food delivery, retail or dense last-mile operations.
• Direct city or national P&L accountability for rapid fulfilment.
• Evidence of improving zone contribution without hiding service or labour deterioration.
• Experience deciding site density, assortment and workforce models.
• Committee-level fluency on cohort, network and operational metrics.
• Independence from proposed property and service suppliers.

Non-negotiables

• Two Gurugram days monthly and quarterly peak-hour field visits.
• Four-business-day response on complete expansion packs.
• Disclosure of rival, property, staffing, logistics and investor interests.
• No lease, supplier or recruitment commission.

1. 49 words maximum. Which quick-commerce zone did you close, redesign or scale, and what unit evidence drove the call?
2. 49 words maximum. What rival, property, staffing or logistics relationships must be disclosed?
3. 49 words maximum. Can you commit two monthly days and quarterly peak-hour field visits through two expansion waves?