EVP – Operations Transformation — Corporate Bank

The mandate

Customer and operating evidence now point to an operations reset after service and cost drift within a multinational-owned regulated universal or specialist bank. The immediate arena is the corporate bank during a core-banking renewal. For mandate 058, the successful executive inherits decisions that have been deferred, competing stakeholder expectations and a need to establish facts before committing further capital.

The EVP – Operations Transformation operating perimeter covers approximately ₹52,350 crore in loan and deposit book, with activity spanning several corporate bank customer, product and delivery clusters rather than a single asset. The EVP – Operations Transformation Banking remit carries direct influence over roughly 1,125 colleagues and third-party capacity.

The chair, executive committee and principal capital sponsors want a EVP – Operations Transformation who can convert ambiguity into a short list of explicit choices for the corporate bank. The EVP – Operations Transformation Banking seat must resolve a core-banking renewal, while preserving the underlying strengths of the corporate bank. For mandate 058, value will come through sharper allocation, stronger leaders and an operating cadence that exposes variance early.

The EVP – Operations Transformation’s first year on the corporate bank is expected to end with stable delivery, structurally lower cost and accountable operating rhythms. In mandate 058, authority covers resources and leadership appointments; material trade-offs go directly to the board sponsor.

Why this seat is open

This is a newly created EVP – Operations Transformation — Corporate Bank seat, established because a core-banking renewal now requires one accountable executive rather than distributed ownership. The board has classified the appointment as urgent and intends to move from qualified shortlist to offer within 6–8 weeks. Interim governance protects the corporate bank, but it is not a substitute for a permanent appointee. The external search remains confidential to avoid unnecessary disruption before the appointment is agreed.

What you will own

• Set the EVP – Operations Transformation value-creation thesis for the corporate bank, translate it into no more than five enterprise priorities and stop work that does not support them.
• Carry stewardship of approximately ₹52,350 crore in loan and deposit book, including allocation, risk acceptance and board forecasts.
• Lead the EVP – Operations Transformation Banking organisation of about 1,125 employees and partners, appointing a team with clear decision rights and credible succession for every critical seat.
• Resolve the corporate bank economics and execution constraints created by a core-banking renewal, with EVP – Operations Transformation-approved owners, dated milestones and transparent escalation thresholds.
• Establish one EVP – Operations Transformation operating review across commercial, customer, financial, people, technology and risk outcomes for the corporate bank; remove reconciliations that obscure accountability.
• Demonstrate enterprise authority across functions and markets, with outcomes visible in cash, customers or controlled risk in mandate 058.
• Build the EVP – Operations Transformation’s three-year succession and capability plan for the corporate bank, reducing dependence on individual executives and improving mobility across the wider Banking organisation.

The first 12 months

• Days 1–90: Validate the corporate bank baseline, meet the 30 stakeholders most consequential to an operations reset after service and cost drift, assess the leadership team, stabilise immediate delivery risks and agree a board-owned scorecard with explicit decision gates.
• Months 4–9: Make the principal EVP – Operations Transformation portfolio and organisation choices for the corporate bank, install the new operating cadence, fill critical leadership gaps and deliver the first measurable release of cash, capacity or customer value.
• Months 10–12: Demonstrate a repeatable corporate bank trend against stable delivery, structurally lower cost and accountable operating rhythms, lock the following year’s capital and talent plan, evidence control sustainability and present a credible three-year value case with downside actions.

What the board will measure

• Delivery of the EVP – Operations Transformation’s agreed first-year corporate bank value case within a 10% tolerance, with variance explained before rather than after the relevant quarter closes.
• A EVP – Operations Transformation forecast that remains decision-useful across three consecutive quarters and reconciles the corporate bank’s operating, cash, customer and people assumptions.
• Closure of the EVP – Operations Transformation mandate’s highest-priority corporate bank risk and execution issues by their board-approved dates, with independent evidence that fixes are sustained.
• Retention of at least 90% of critical corporate bank talent and ready-now successors for at least 70% of the EVP – Operations Transformation’s direct reports.
• A quantified EVP – Operations Transformation-owned improvement in the corporate bank operating constraint behind a core-banking renewal, supported by a clean baseline and named data owner.
• Clear stakeholder confidence in mandate 058: no unresolved high-severity escalation older than 30 days and no material surprise withheld from its agreed governance forum.

The person

You are currently a EVP Operations, COO or Transformation Director in a multinational-owned Banking or adjacent enterprise. In relation to the corporate bank, your EVP – Operations Transformation track record includes a transition where the original plan was no longer sufficient; you can explain your choices, evidence and numerical impact. Candidates from financial services, payments, lending, insurance or regulated fintech will be considered where the operating model, customer stakes and governance intensity match this EVP – Operations Transformation brief.

As a EVP – Operations Transformation candidate, you bring 18–22 years of progressive Banking or adjacent-sector experience, consistent with the 18-22 experience band. At minimum, you have carried a P&L, book, budget or accountable portfolio of ₹30,350 crore and led an organisation of at least 800 people.

For mandate 058, the board wants two transitions: a difficult corporate bank portfolio choice and a leadership-system change during a core-banking renewal. As the prospective EVP – Operations Transformation for this corporate bank, you must challenge optimistic cases and still create followership. References for mandate 058 must distinguish your contribution from the institution around you.

The EVP – Operations Transformation role in Banking is based in Chennai; relocation is expected, although a structured weekly commute may be considered during the first quarter.

Non-negotiables

• Current or recent accountability at the level of EVP Operations, COO or Transformation Director, with direct exposure to a board, investment committee or equivalent Banking governance forum.
• Proven EVP – Operations Transformation ownership of at least ₹30,350 crore and leadership of no fewer than 800 employees in a comparable corporate bank context.
• One completed Banking or adjacent-sector example of an operations reset after service and cost drift with outcomes sustained for at least two reporting periods after the initial intervention.
• Sector credibility from financial services, payments, lending, insurance or regulated fintech; experience that is purely functional and lacks EVP – Operations Transformation-level corporate bank consequences will not meet the bar.
• Willingness to meet the Chennai location expectation, complete conflicts and background diligence, and protect the confidentiality of mandate 058.

Compensation and terms

The anticipated EVP – Operations Transformation package is ₹2.2–3.0 crore fixed + performance variable, calibrated to the final corporate bank scope and the candidate’s current mix. Any long-term participation for mandate 058 follows standard vesting and performance conditions. The EVP – Operations Transformation appointment in Chennai, centred on the corporate bank, offers regular exposure to the chair, executive committee and principal capital sponsors. A notice period of up to 6 months can be accommodated for the selected executive in mandate 058.

Confidentiality

This search is being conducted without naming the client for mandate 058. Identifying information will follow only when both sides elect to proceed under confidentiality; nothing in the published mandate should be treated as a clue to ownership or brand for mandate 058.