Interim Chief Product Officer — Insurtech Partner Rebuild

The mandate

A major commerce partner ended distribution after sampled journeys showed inconsistent disclosures, consent capture and policy issuance reconciliation. The product founder has moved to a non-executive role, leaving no single leader able to reset both carrier commitments and the platform backlog without defending the prior design.

The interim is expected to begin within three weeks and hold the product seat for nine months. A permanent search starts after the first repaired journey is accepted by its carrier; a short extension may be authorised if the selected leader needs to complete notice.

The mandate ends when the top five journeys pass carrier and compliance acceptance, issued policies reconcile to premium and consent records, two new partners launch on the repaired controls, and the successor has approved the next two-quarter roadmap. Restoring topline alone will not constitute completion.

The interim may stop product releases, reprioritise the existing ₹14 crore roadmap, choose integration patterns and approve contract product specialists. New carrier exclusivity, permanent executive hiring, partner economics that lower contribution below the approved floor and capital spend beyond ₹6 crore require CEO or board consent.

Claims administration, insurer underwriting and direct-to-consumer brand repositioning are out of scope. The role owns the platform's product obligations but does not assume regulated carrier responsibilities or general commercial leadership.

Why this seat is open

The partner termination showed that growth decisions had outrun product-control evidence. The founder's changed role creates an immediate accountability gap while carriers reassess confidence. An interim product operator can make neutral stop decisions and leave the permanent chief a credible, governed portfolio.

What you will own

• Decide which embedded journeys remain live, pause or relaunch based on disclosure, consent, issuance and reconciliation evidence.
• Redesign the product acceptance checklist with carrier sign-off, failure ownership and retained artefacts for every release.
• Reorder the roadmap around controlled partner value and close features whose economics depend on unresolved compliance workarounds.
• Approve a canonical policy-and-premium event model and resolve mismatches across platform, carrier and distributor records.
• Negotiate product remediation schedules with affected carriers and document concessions, dependencies and launch gates.
• Release two new partner journeys only after end-to-end production sampling meets agreed customer and operational thresholds.
• Hand over carrier commitments, product debt, journey controls, talent decisions and a funded two-quarter plan to the permanent CPO.

Candidate qualifications

• Led product at an insurtech, insurer digital business or regulated financial platform with embedded distribution.
• Repaired customer disclosures, consent or issuance reconciliation across multi-party insurance journeys.
• Managed product, design, analytics and integration leads with authority to stop revenue-bearing releases.
• Negotiated product acceptance with insurers and large digital distributors under damaged partner confidence.
• Can connect journey metrics to premium economics, complaint outcomes and regulated evidence.
• Has transferred a founder-led or recovery-stage product organisation to permanent executive ownership.

Non-negotiables

• Available for a Bengaluru-based start within three weeks.
• No current employment, advisory work or investment with the departed distribution partner.
• Will not present carrier obligations as delegable to the technology platform.
• Must have owned a live regulated product portfolio, not only strategy or user experience.

1. 49 words maximum. Confirm your earliest start and disclose any insurer or distributor engagement that may conflict.
2. 49 words maximum. Describe one regulated journey you paused, the failed control and the evidence required for relaunch.
3. 49 words maximum. How have you reconciled policy issuance across a platform, distributor and carrier?