Confidential mandate
Principal Finance Services Design Director — Accepted Control Portability
Planned Hiring / New
Principal Finance Services Design Director mandate in Bengaluru, India · Specialist Finance Business Services
Create a four-month finance-service design pack distinguishing reusable operating controls from customer-specific policy conditions, with accepted adaptation tests and internal transfer so a services provider can onboard comparable work without copying unsupported judgements from a previous account.
The mandate
A finance-services provider copies successful operating procedures into new accounts but cannot consistently identify which controls remain valid when customer policy changes. The difficulty is not a missing procedure library; it is the hidden relationship between a control, its assumed inputs and the authority behind the decision. Beginning on 26 October 2026, this four-month engagement will produce a control-portability design pack and tested adaptation method for selected finance-service families. It will not approve customer accounting policy or operate live processing.
On 11 December 2026, the first milestone delivers an annotated control inventory showing purpose, input assumptions and customer-specific decisions. The 22 January 2027 milestone produces reusable design components, adaptation questions and worked examples for different customer conditions. Final delivery on 26 February 2027 includes an internally performed onboarding simulation and maintained design guide. The pack must distinguish a transferable evidence check from a policy judgement whose answer must come from the new customer's authorised owner. Uniform wording cannot establish that the underlying accounting or risk condition is the same.
The service design executive and customer-finance governance lead jointly accept artifacts. The inventory must trace each selected control to its stated purpose and evidenced assumptions. Design acceptance uses unseen variations in approval rights, materiality conditions and source-record quality. For final acceptance, internal designers must adapt two service components to supplied customer conditions, identify unresolved professional questions and demonstrate the resulting evidence path without consultant judgement. Fees are paid 30%, 35% and 35% against accepted outputs. A subsequent customer contract win or audit opinion is neither promised nor required for payment.
Four days weekly cover Bengaluru-led work and agreed Pune workshops. The sponsor supplies existing procedures, permitted control evidence, approved policy statements and nine available contributors. New production systems, complete account onboarding and statutory assurance are excluded. Additional service families or customer-policy regimes require written change control to revise artifacts, fee and schedule. The final design should accelerate informed onboarding by revealing what must change and who must answer, not claim that one universal finance procedure can replace every customer's professional judgement or local authority arrangement.
What you will own
- Annotate selected controls with their purpose, assumed inputs and decision authority, exposing hidden customer-policy conditions that a copied procedure would otherwise carry into a different operating environment.
- Distinguish reusable evidence checks from policy-specific judgement through actual service cases, requiring an authorised answer when the new customer's condition changes the meaning or sufficiency of the control.
- Design adaptation questions and component boundaries that help internal teams reuse legitimate practice, avoiding both indiscriminate copying and unnecessary reconstruction of every service from the beginning.
- Construct worked examples for changed approval rights, source quality and materiality conditions, showing which operating steps remain valid and which require professional clarification before service design can proceed.
- Test proposed components on unseen customer variations with supplied contributors, recording incorrect assumptions and revising the adaptation method when designers cannot identify the required decision owner.
- Run two onboarding simulations led by internal designers, assessing whether they can produce a supportable evidence route and preserve unresolved policy questions without seeking consultant judgement to complete the design.
- Transfer the maintained portability pack with review triggers and stewardship responsibilities, enabling future customer changes to be evaluated without presenting inherited procedures as automatically approved controls.
Candidate qualifications
- Describe finance-service design in which a procedure that worked for one account failed under another customer's conditions. Explain the hidden assumption, the evidence you used and the design boundary you changed. Senior delivery or finance leadership should be visible in your ability to distinguish a reusable operating method from a professional judgement that cannot legitimately travel with the procedure's wording.
- Show practical understanding of control purpose, evidence sufficiency and delegated approval rights across financial processing. Provide an example where apparent standardisation would have weakened customer accountability, and another where a common evidence check could safely be retained. You must work constructively with customer-finance professionals and avoid treating a provider's successful history as proof that an adapted service has received the necessary policy approval.
- Bring 18–22 years combining finance expertise, service delivery and business planning, supported by FCA, ACA or equivalent recognised accounting competence. Evidence should include personal ownership of service design or a material operating-model change, with clear acceptance and follow-through. The assignment requires principal specialist judgement in a bounded project, not assumption of executive delivery authority or responsibility for the customer's statutory financial statements.
- Reserve four days weekly over four months and demonstrate transfer of a design method that internal colleagues could use on unfamiliar cases. Secure permitted records, scope discipline and careful articulation of unanswered professional conditions are essential. Explain how you tested understanding rather than merely distributed procedures, and how you would stop a design from being marked complete when its policy dependency remains unresolved.
Application
Applications for this mandate are received in one way only: through the India Board Terminal's application process. It is automated end to end. Your Executive Passport travels to the mandate holder in its confidential form, your answers to the three questions below are read before anything else in your file, and every stage that follows is recorded on your applications page.
There is no address to write to and no intermediary to call. The mandate holder reads what the Terminal delivers and nothing else, which is what keeps the process the same for every applicant and keeps your name out of it until you release it. Applications close on 10 October 2026. Mandate reference CVU-CON-2026-IND-155.
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