Country General Manager for an Established Services Business

Kenya·Business Services & Diversified·Business services· Nairobi·Posted 9 July 2026

Applications close 5 January 2027

Business services

The problem this seat exists to solve

A services business needs a country leader to improve execution across customers, delivery teams and local administration. The general manager will take ownership of the country operating plan and strengthen the connection between commercial commitments, service quality and financial performance.

Own country performance

The role carries executive delivery responsibility within an agreed budget and delegation. It reports to the CEO, or to the board where the appointment is for CEO. Major decisions follow the organisation’s reserved matters.

The commercial and delivery agenda

Translate the regional strategy into a country operating plan with clear revenue, cost and delivery assumptions.
Build account-level visibility of customer retention, service commitments and collection risks.
Manage local team performance and address capability gaps affecting service delivery.

Work within the regional organisation

You will coordinate with group finance, HR and operational support functions on local resource needs. You will provide accurate reporting to regional leadership and escalate decisions beyond the delegated country authority.

A credible first nine months

**First month.** Validate the country operating baseline and identify the largest customer and delivery risks.

**By month three.** Implement account and team performance routines with regional sponsor agreement.

**By month nine.** Demonstrate progress in retained revenue, collection performance or service quality against the agreed baseline.

Relevant general management experience

The role requires verified country or business-unit leadership in the relevant services sector; evidence of managing customers, teams, budgets and delivery outcomes.

Additional useful experience includes experience operating within a regional group and managing commercial execution in Kenya.

Appointment period

An initial six to nine months is envisaged, normally four to five days a week, including diagnosis and an orderly handover. Start date, remuneration, travel and on-site attendance will be agreed for the appointment.

Terms

Where the board sits: Nairobi, Kenya
Applications close: 5 January 2027
Appointment: Interim executive
Engagement: An initial six to nine months is envisaged, normally four to five days a week, including diagnosis and an orderly handover.
Cross-border: International candidatures are accepted.

Before you apply — this is an executive role

An interim seat needs work authorisation. A board seat in Kenya usually does not.

This is the single most common way a cross-border interim engagement falls apart after it has been agreed. The visa-free position that applies to a non-executive director attending board meetings does not extend to an executive or operating role.

Position in Kenya: A non-resident director attending board meetings travels on a business visa. Executive and resident roles require a work permit.
On this brief: International candidatures are accepted.

How interim seats work across borders

How this works

Every seat here is applied for by a certified director.

That is the whole difference. A sponsor reading applications from this Exchange knows the pool has been tested — which is why the briefs are real and why an application gets read. Five steps, and the first three are free.

1
Register — free
Read every brief, every regime map and both tools. Nothing is hidden behind the paywall and nothing ever has been. You can apply straight away — one application a fortnight.
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15 judgement questions on statutory duty, your functional depth and cross-border practice. Sitting it costs nothing and you see your band and a gap report either way — so you learn something about your own standing whether or not you go further.
3
Pass, and you are certified — free, for 12 months
There is no fee to certify. A certified member applies to board, interim and advisory seats, one application a week. That alone is more than most directors act on in a quarter.
4
Then, if you want the rate — Foresight InfinityUS$250 a month
Your application is collated, verified against your profile and carried to the sponsor every week instead of waiting out the seat’s priority period — and we search for you rather than waiting for you to look. Foresight Infinity Plus, US$500 a month, is carried first, the moment it is matched, with a document written for that seat and your score attached.
Monthly only — there is no annual term on either. One payment a month; nothing renews on its own.
5
Your certificate and your membership are not the same thing
The certificate runs 12 months. A membership renews every month. If you stop paying you do not go back to the beginning — you keep the certificate you earned and return to one application a week until it expires.

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GIDX-KE-0246 — Country General Manager for an Established Services Business

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