Global ID ExchangeLive seatsGIDX-IT-03136

Advisory & consultingOpen Open to a non-residentGIDX-IT-03136

Advisor on Hospitality Wellness Service Integration

Italy·Tourism, Hospitality & Entertainment·Luxury hospitality· Milan·Posted 4 August 2026

Applications close 15 November 2026

Luxury hospitality organisation in Italy

The problem this seat exists to solve

The advisor will evaluate how wellness services can fit within a hospitality proposition and operating model. The engagement concerns guest journeys, commercial design, service coordination and management accountability. Any clinical activity must remain under appropriately authorised professionals and applicable local requirements; this appointment does not include medical practice or clinical supervision.

Integrate the experience without blurring responsibility

Candidates should have senior hospitality or wellness-service operating experience with a clear understanding of the boundary between guest service and regulated clinical activity. They must explain how they resolved an operational or commercial conflict involving specialist providers while protecting guest trust.

Trace the guest journey

Review how services are described, booked, scheduled and delivered. Identify where expectations may exceed the offer or where handoffs between hotel and specialist teams create confusion. Assess the treatment of privacy, suitability screening where required and the information needed by each service provider.

Examine capacity, appointment scheduling, room use and staffing. A premium experience can be weakened by waiting, inconsistent communication or facilities that are difficult to operate at busy periods. Determine how the service will function for guests with different lengths of stay and levels of engagement.

Commercial choices

Advise on packages, standalone services and the relationship with rooms, dining and other amenities. Test demand assumptions and the full cost of specialist capability. Distinguish services that support positioning from those expected to generate direct contribution, and make the implications of each role explicit.

Recommendations should include a pilot design, operational responsibilities and criteria for expansion. Marketing claims must be reviewed by appropriate specialists, especially where they could imply health outcomes. The advisor will not approve treatments, certify safety or make commitments to external providers.

Conditions for a coherent service

Leadership should receive a coherent service design that can be delivered within defined capabilities and responsibilities. Success means guests understand what is offered, teams know how to coordinate and commercial expectations reflect real capacity. The recommendation should prevent attractive positioning from creating promises the operating organisation cannot safely or consistently fulfil, while preserving the distinctive experience that makes the service worth introducing.

Terms

Where the board sits: Milan, Italy
Applications close: 15 November 2026
Appointment: Advisory engagement
Compensation: EUR 850–1,400 per day (indicative advisory day rate)

Before you apply — an advisory engagement

No office of director, and no appointment formalities.

An advisory engagement creates no directorship in Italy. There is no registry filing, no regulator pre-approval, no residency arithmetic and no statutory director liability — which is why it is so often the right first step into a market you do not yet know.

On this brief
Independence: Where the engagement specifies independence from any search that follows, that is a requirement of the engagement rather than a courtesy — an adviser to a board is not a candidate for it.

How advisory engagements are scoped

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3
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5
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