Leadership & perspective

Chief Strategy Officer · India

2026-04-17 edition

Kunal Zhevqari

I examine the business we would have to become to serve a market, including the commitments that remain when we decide to leave it.

Leading article

Choose the business behind the market opportunity

The demand number was not invented. The boundary I placed around it was wrong. In 2016 my paper described ₹120 crore as an opportunity for independent suppliers, even though ₹45 crore related to captive internal supply. Correcting the merchant estimate to ₹75 crore required us to reconsider the expansion case I had supported. We incurred ₹38 lakh in research and replanning, and held a proposed ₹36 crore investment. The unspent proposal was not a saving. The error was my willingness to let a broad demand account stand for the market we could actually pursue.

I grew up in Pune and completed a commerce degree at the fictional Velqurmi Commerce College in May 1987. That July I joined Zhevrami Industrial Components as a commercial analyst. The business employed 120 people and recorded ₹19 crore revenue for FY ending March 1988. I worked within a seven-person group, with no direct reports or spending delegation. Comparing customer accounts taught me to ask what a figure described before trying to explain why it had changed. I also learned that a neat summary could conceal the commercial relationships that gave the figures their meaning.

In July 1994 I became business development manager. Zhevrami then employed 260 people and recorded ₹68 crore revenue for FY ending March 1995. I led nine colleagues with ₹85 lakh annual expense under the commercial director. I wanted to understand why a customer would buy through one route rather than another. The role introduced me to the work behind a distribution arrangement: local explanation, account continuity and the expectations that form when a partner carries the manufacturer's name into conversations the manufacturer does not attend.

I moved to Lerqavhi in April 2002 to head the export business. Its 360-person company recorded ₹113 crore revenue for FY ending March 2003. My division had twenty-three colleagues through three managers, ₹27 crore revenue and ₹2.6 crore contribution for that year. Those divisional figures were not the whole company's account. Reporting to the CEO, I learned that entry into a territory creates an operating relationship, not merely another place to send a catalogue. Partners and customers need to understand what the manufacturer is prepared to support and who can make a commitment on its behalf.

Corporate development followed in September 2011. I led twelve colleagues through two leads within ₹3.4 crore annual expense at a company then employing 510 people and recording ₹205 crore revenue for FY ending March 2012. This was a functional role, without a statutory appointment or independent capital authority. I began comparing routes the enterprise might take: entering directly, working through partners or acquiring a business that appeared to shorten the journey. The market-boundary error occurred during this period. It reminded me that experience in commercial work does not remove the need to challenge the definition inside an attractive strategic number.

I became CSO in January 2021. Our present ownership is 65% founders and 35% a family investment company; I hold no equity. Eighteen colleagues work through three heads within ₹5.8 crore annual strategy expense. CEO Maya Zerqavli owns the executive direction, and CFO Dev Mezvuli retains financial reporting. Investment approval and technical acceptance are separately governed. I make recommendations and explain their implications; I do not claim all the authority or results of the 680-person enterprise.

Recent decisions have required a clearer account of the route to market. We chose a distributor-led launch over a local-subsidiary proposal whose staffing and control would have created a different institution. We declined a catalogue reseller acquisition after examining the sales already sourced through our channel. We selected four application sectors for an initial stage while leaving eight for later consideration. And we began leaving two distributor territories without pretending that the decision removed the commitments already there. Seven of eleven open commitments had been completed in the reviewed account, while four still needed attention.

These cases do not describe strategy as a succession of perfect refusals. A narrower route can leave us with less control; a staged programme can delay learning elsewhere; an exit can remain unfinished. I want those consequences visible alongside the reasons for choosing. The contribution I hope to make is a more exact account of what the enterprise is becoming, and what it will owe as a result.

I have no statutory directorship. In this fictional profile I registered with the IICA independent directors databank in May 2026 and passed the proficiency assessment in September. Those facts do not determine eligibility or independence for a particular appointment. I provisionally allow twenty days for a first external role, subject to a realistic review of preparation, travel and exceptional demands. After thirty-nine years in commercial and strategic work, I would bring experience of decisions that altered the enterprise's route while remaining ready to learn responsibilities beyond my own function.

Continued on the profile page →

Choose the business behind the market opportunity

I lead strategy at Lerqavhi Workholding in Nashik. We manufacture mechanical toggle clamps for industrial fixtures, with production in Aurangabad. Our 680-person company recorded ₹296 crore revenue and ₹25.2 crore operating profit for FY ending March 2026. Eighteen strategy colleagues work through three heads within ₹5.8 crore annual expense. I report to CEO Maya Zerqavli; investment approvals, product suitability and financial reporting remain with their responsible owners.

My starting question is what kind of business we would have to become to serve an opportunity. A distributor route and a wholly owned local subsidiary do not differ only in their opening cost. An acquisition's revenue may include trade already passing through our channels. A territory we stop pursuing may still contain commitments that deserve attention. Strategy has to make those relationships understandable before a large market number becomes a reason to act.

In 2016 I supported a paper describing ₹120 crore of demand as a merchant opportunity. It included ₹45 crore of captive internal supply that independent sellers could not simply pursue. The corrected merchant estimate was ₹75 crore, still a market estimate rather than our revenue forecast. Research and replanning cost ₹38 lakh, and a proposed ₹36 crore expansion was held. I do not call the unspent proposal a saving. I retain the original mistake because it changed how I examine the boundary around an opportunity.

Two entry routes described different institutions

We selected a distributor-led launch with ₹2.4 crore approved scope over a ₹14 crore local-subsidiary proposal. The routes differed in staffing, control and reach. Four of six distributors placed repeat orders in the first eighteen months; two did not. Neither the budget difference nor the repeat count established a completed return.

Acquisition revenue was not automatically new reach

A catalogue reseller's ₹31 crore annual sales included ₹18 crore sourced through our existing channel. We declined the ₹22 crore acquisition after ₹64 lakh diligence. The overlap informed the strategic question without becoming an assumption that every rupee would be cannibalised.

Withdrawal left work that still belonged to the enterprise

A two-territory distributor exit retained eleven open commitments. Seven were completed while four remained under review. Finance approved an ₹84 lakh transition provision; that was not a statement that the full amount had been spent or that the exit was finished.

Current focus

Making market entry, application coverage and geographic withdrawal part of one coherent account of the business we intend to run. That includes the roles, relationships and obligations a route creates, and the evidence still needed before the next commitment.

Conversations I welcome

One carefully assessed first outside board role where commercial strategy can complement operating, financial and technical expertise. I have no equity or statutory seat; fictional registration and assessment completion are preparation facts. Twenty provisional days depend on employer consent, relationship review and the actual appointment demands.

From the desk of Kunal

A market can be large while the opportunity available to our particular business is smaller. I want a strategy to explain the route by which we would serve that opportunity, the institution that route requires and the commitments it creates. I have had to narrow a market paper I wrote, and I expect a withdrawal decision to be examined as carefully as an entry proposal.

— Kunal Zhevqari

In this edition

Industrial market definition and investment judgement

The market existed, but not all of it was ours to pursue

A demand total I used included captive supply outside the merchant route we proposed. The correction changed the investment question without becoming a claim of money saved.

Industrial market definition and investment judgement · 2026-04-17 · 5 min read

Route-to-market choices and institutional responsibility

A distributor route and a subsidiary are two different businesses to run

Choosing the smaller opening commitment also meant accepting a different relationship with customers, partners and evidence. The budget gap was not an achieved saving.

Route-to-market choices and institutional responsibility · 2026-07-09 · 5 min read

Geographic withdrawal and continuing commercial responsibility

The territory left our growth map before its commitments left our work

A withdrawal decision did not complete eleven existing commitments. Keeping four unfinished items visible changed the meaning of a supposedly finished strategic choice.

Geographic withdrawal and continuing commercial responsibility · 2026-09-23 · 5 min read

Dispatches from practice

Case 01

Removing captive supply from the opportunity I had asked us to pursue

In 2016 I supported a market paper describing ₹120 crore of demand as an opportunity for independent suppliers. Within that account, ₹45 crore was captive internal supply. It was not available through the merchant relationships assumed by the proposal. The corrected merchant estimate was ₹75 crore, still an estimate of a market rather than a forecast of Lerqavhi's own revenue.

The paper informed a proposed ₹36 crore expansion. We held that proposal and spent ₹38 lakh on research and replanning. The investment had not been committed, so I do not describe its face value as money saved. Nor do I turn the corrected market boundary into proof that the enterprise could never serve any part of the excluded activity under a different future arrangement.

I had allowed a demand total to answer a more specific commercial question. The relevant issue was not merely how much of the product category existed. It was which buyers an independent supplier could pursue through the route and relationships the proposal contemplated. The original account gave the investment a larger apparent opportunity than that defined route supported.

I worked with commercial and finance colleagues to restate the boundary and reconsider the recommendation. Investment authority remained with the authorised decision-makers. My responsibility was to present an opportunity account they could assess, including the error in the earlier version and the cost of correcting it.

The outcome was a held proposal and a more limited market estimate, not a completed new strategy or realised benefit. I retain this case because the mistake was mine to explain. A persuasive strategic paper should let its reader see the relationship between total activity, accessible opportunity and the enterprise's own possible participation, rather than allow the largest number to stand for all three.

Case 02

Choosing a distributor route without calling the smaller budget a saving

In 2022 we selected a distributor-led entry programme with ₹2.4 crore approved launch scope. The alternative was a ₹14 crore proposal for a wholly owned local subsidiary. The two routes differed in staffing, control and customer reach, so subtracting the budgets would not have described an achieved saving for the same business outcome.

The distributor route let us begin through partners who carried local commercial relationships. It also meant accepting limits on direct control and learning through an intermediary. A subsidiary would have required a different institution, with its own people and continuing management work. I wanted the choice framed around those responsibilities before the discussion settled on the smaller opening number.

I recommended the partner route as the next commitment we could support, rather than as proof that direct presence would never be appropriate. Commercial, finance and qualified jurisdictional owners retained their respective decisions. Product suitability remained a technical responsibility; entry into a territory did not confer approval for every customer application.

During the first eighteen months, four of six distributors placed repeat orders and two did not. That mixed record mattered. Repeat activity suggested a relationship worth examining further, but it did not establish a final return on the programme or show that the alternative route would have performed worse. The two inactive relationships remained in the account.

The case changed how I explained an entry recommendation. I included the control we would not have, the evidence we expected to learn and the work needed to support the chosen partners. A route can be appropriate for the present stage while retaining weaknesses that need attention. The review should examine those weaknesses before treating the original choice as permission to extend indefinitely.

Case 03

Declining a reseller acquisition whose turnover overlapped our existing channel

A 2023 acquisition proposal offered a catalogue reseller for ₹22 crore. The reseller recorded ₹31 crore annual sales, of which ₹18 crore was sourced through our existing channel. That relationship did not make the reseller's business unreal, but it made the headline turnover an incomplete account of what ownership would add to our commercial system.

We spent ₹64 lakh on diligence and declined the transaction. I worked with finance and commercial colleagues to examine the intended strategic contribution. The question was whether the enterprise would gain the reach, relationships or capabilities the proposal relied on, and what new obligations it would assume. Reported turnover alone could not settle that question.

The overlap was not a mechanical valuation formula. I did not subtract ₹18 crore from the purchase price or assume every overlapping sale would be lost after acquisition. Customers and intermediaries can respond differently to a change of ownership, and the reviewed account did not establish those outcomes. It did show that some of the apparent commercial addition already touched our existing route.

I recommended declining because the evidenced fit did not justify the commitment we were being asked to make. The reseller could remain a viable business for its owners or another buyer. Our refusal was an enterprise-specific judgement, not a declaration that catalogue distribution lacked value.

The diligence cost remained a cost. I did not convert the unspent acquisition price into a saving or claim that rejecting the deal created an equivalent return elsewhere. The useful result was a clearer boundary around the growth account we were prepared to support. An acquisition recommendation should explain the change in the combined business, including its relationships, rather than place two revenue totals beside each other and let their addition imply the strategy.

Case 04

Giving four application sectors an initial commitment while leaving eight undecided

In 2024 we screened twelve application sectors for broader customer coverage. We selected four for an initial programme, deferred eight and approved ₹3.8 crore for the first stage of a three-year direction. The first-stage decision did not mean that all twelve had been funded or that the eight deferred sectors were unattractive.

The problem was how to sequence commercial learning and support. A long list of possible applications could make the strategy look comprehensive while leaving the enterprise unsure where to put its immediate attention. I wanted a smaller set in which the customer questions, partner work and internal responsibilities could be examined deliberately.

Technical owners retained suitability decisions for particular fixtures and uses. Our mechanical toggle clamps were not represented as lifting equipment, and a sector's presence in a strategic screen did not approve every application within it. Commercial and operating colleagues helped define the work required to serve the chosen areas. The programme was an organisational commitment, not a substitute for those assessments.

I supported the four-sector first stage and kept the deferred group visible in the strategic review. The later sequence would depend on evidence and capacity; it was not an automatic continuation already earned by the first approval. The direction could change if the learning challenged the original assumptions.

The outcome in this account is an approved first stage with a defined focus. It contains no invented completed revenue, market share or universal product acceptance. It also retains the cost of waiting: the enterprise would learn less immediately about the eight deferred sectors. Strategy needs to explain that consequence as well as the benefit of focus. A staged decision should make the next commitment intelligible without pretending that the rest of the future has already been decided.

Case 05

Leaving two territories while keeping four unfinished commitments in view

In 2025 we began withdrawing from two overseas distributor territories. The direction was a strategic decision about where the enterprise would continue to develop its commercial presence. It did not extinguish the relationships and commitments already created there. Eleven open commitments remained in the transition account.

Seven had been completed at the point reviewed, while four still required attention. Finance approved an ₹84 lakh transition provision. That figure was not a statement that the entire provision had been spent, nor was the completion of seven items permission to describe the withdrawal as finished. The remaining four stayed visible in the review.

My role was to explain the direction and ensure its consequences were part of the strategic account. Commercial, finance and qualified legal owners retained contract, accounting and jurisdictional decisions. Technical or support questions needed their proper specialists. A CSO's preference to leave a market does not settle every obligation attached to a previous commitment.

The difficult part was to resist the appeal of a clean announcement. A map with fewer active territories can suggest that attention has already moved elsewhere. The underlying work may take longer. I wanted the enterprise to distinguish a decision to stop developing new business from the orderly completion of what it had already accepted.

This case has an unfinished outcome by design. It does not claim a seamless exit, universal customer satisfaction or a measured financial benefit from withdrawal. It shows a direction being carried through with costs and outstanding work still attached. I would rather present that mixed state clearly than make a strategic choice look more complete by removing the part that still requires management attention.

The full record of leadership work →

Letters to the editor

“Kunal explained the control we would give up through the distributor route alongside the commitment it required. He kept the two relationships without repeat orders in our review instead of presenting only the four that progressed.”
Maya Zerqavli, CEO, Lerqavhi Workholding; fictional colleague
“He distinguished the reseller's turnover from the commercial reach the acquisition would add. The diligence cost stayed in the account when we declined, and the unspent purchase price did not become a claimed benefit.”
Dev Mezvuli, CFO, Lerqavhi Workholding; fictional colleague

An invitation

Contact

One carefully assessed first outside board role where commercial strategy can complement operating, financial and technical expertise. I have no equity or statutory seat; fictional registration and assessment completion are preparation facts. Twenty provisional days depend on employer consent, relationship review and the actual appointment demands.

Open to
  • Board appointments
  • Advisory roles
  • Speaking invitations

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