Two regional percentages had become two equal votes
I approved a combined record-completeness rate that changed the population being represented. The correction was an analytical repair, not a sudden fall in performance.
Read the essayThe leadership journal · 2026
The question that remains after the calculation is correct
The returned totes told us something important, but not the rate for every shipment
A finding in a selected return population deserved investigation. Neither its own percentage nor an unrelated shipment denominator established a wider failure rate.
Read the essayThe model was 99.2% accurate because it never found the work we needed it to find
An all-routine decision rule missed forty special-documentation cases in a predeployment review. The score was correct, but it did not justify the proposed assistance.
Read the essay