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Darryl QevzantiChief Marketing Officer

Darryl Qevzanti · Chief Marketing Officer · India

Which outcome has the customer been invited to assume?

My contribution to a board

I could help directors examine the opportunity a customer is invited to believe they are buying. My experience includes approving an attendance claim based on registrations, and later narrowing propositions about geographic reach and proposed commercial meetings. I would first understand the receiving company’s programme, customer purpose and assurance process. The board should be able to distinguish an arranged opportunity from an outcome that depends on other people, without taking over the marketing team’s work. I would ask which evidence supports the proposition, what participation stage it describes and whether a customer could reasonably infer more than the service can establish. A useful contribution could make a familiar commercial label easier to challenge before it becomes the basis for a larger commitment. It should also help management explain the real value that remains after an inflated claim is removed.

Judgement in practice

01

An accurate registration count supported the wrong participation claim

Six hundred confirmed registrations and 420 check-ins were both meaningful figures, but they described different stages. I would ask directors how management preserves that distinction when evidence moves into a customer proposition. The correction did not establish satisfaction or sales outcomes, and the original registration record did not need to be false for the attendance claim to be wrong. My approval belongs in the account because the broader conclusion was a management choice. Oversight should allow a programme-quality colleague to challenge the language before a sponsor relies on it. Directors need to understand the consequence of changing the claim and the process that keeps the participation stage visible, while accountable commercial and programme owners retain their decisions about delivery and communication.

02

A proposed conversation was not a purchasing outcome

The forty-eight meeting proposals included sixteen involving buyer functions and thirty-two involving suppliers or advisers. I would ask a board whether the proposition makes those relationships understandable before a participant commits time. Even a buyer-function proposal does not establish purchasing authority, accepted attendance or a completed transaction. The wider peer programme could still be valuable, but its value should be explained without borrowing a more specific commercial outcome. Directors can examine how management distinguishes the opportunity it arranges from the result another person hopes to obtain. They should not select individual meetings, but should understand whether the commercial account invites a customer to assume something the programme has no evidence or authority to promise.

My first year on a board

I would begin by following one important programme proposition from the board’s commercial discussion to the material a participant sees before committing. Through the chair’s agreed process, I would meet marketing, programme, finance and client owners to understand where the evidence is defined and how a challenge can narrow the claim. I would examine a corrected proposition alongside a successful one, because both reveal what the enterprise considers persuasive and supportable. Twenty-two proposed annual days must include learning, preparation and exceptional demands alongside executive work. I would ask the chair whether my questions help directors understand the customer promise or pull them into writing promotional copy. A useful first-year contribution could leave one material offer with a clearer account of the audience, reach and relationship provided, and of the outcomes that remain dependent on participants rather than the organiser. I would return to the offer after delivery to compare the promise with the evidence available then.

Conflicts and their management

My marketing role gives access to private sponsor proposals, participant records, programme plans and commercial relationships. I would disclose employer, investor, sponsor, client, programme-partner and adviser connections before receiving protected material from a prospective board. That company needs its own eligibility and independence review, and my employer must consent to a realistic outside commitment. I would not use a participant list or a sponsor’s private plans to make another enterprise’s programme more attractive. A particular conflict may permit recusal, but recurring exclusion from the central customer or commercial agenda could make the role unsuitable. Capacity must allow for a significant programme correction requiring executive attention. I would decline a seat expecting privileged introductions, an informal route to sponsor accounts or a parallel marketing function supplied by a director. The contribution should improve collective scrutiny through accountable management while respecting the participant’s purpose and the confidentiality of the relationships involved.

My independence statement

Employer, investor, sponsor, participant, programme-partner and adviser relationships require appointment-specific assessment. No personal equity is held, but I do not infer independence from that fact alone.

Committee contribution

Chair and member readiness
CapacityCommittees
Ready to joinCustomer-promise and commercial-risk discussions · Programme and audience-evidence oversight where constituted

Capacity and preferences

Time available
22 days per year
Current directorships
0
Sectors
Professional events and business-information services · Enterprises selling access to curated professional opportunities
Company type
A private service enterprise whose board wants the opportunity sold to customers examined against programme evidence
Company stage
Expanding a regional proposition or revising claims about audience and commercial relationships

The seat I am pursuing

I would explore a first non-executive contribution with a chair who wants the commercial proposition examined from the customer’s decision point. Governance learning and specific assessment remain necessary before acceptance; executive presentations do not amount to statutory board service. Initial work could involve customer-promise, commercial-risk or programme-evidence discussions alongside established governance, legal and financial skills. I would begin as a contributing member where appropriate, without claiming readiness to chair a statutory committee. The chair should explain which recurring commercial assumption the board finds difficult to challenge and what assurance management currently supplies. I could help where colleagues are willing to correct an attractive label and make the remaining value clearer, rather than treat qualification as proof that the programme is no longer worth offering. Campaign design and programme delivery would remain management responsibilities.

Governance learning and readiness

IICA Independent Directors’ Databank: Not yet registered

Further preparation and any registration relevant to an outside appointment remain to be completed. No completed proficiency assessment or exemption is claimed.

  • Preparing to scrutinise commercial propositions from a non-executive role
  • Learning to examine customer expectations without taking campaign approval from management

Board and committee exposure

Presented to the Board or a committee

Drezqavni Professional Forums

Board programme-proposition and customer-risk reviews

April 2021–present

Presents marketing evidence through the CEO without holding a statutory directorship.

Reported to a committee

Drezqavni Professional Forums

Audience-proposition review through the CMO

April 2016–March 2021

Reported the attendance-claim correction and the participation-stage distinction.