Chief Marketing Officer — Cloud Platform

The mandate

The chair and executive committee are aligned that the immediate priority is weak differentiation and inefficient customer acquisition within a institutionally backed enterprise technology and digital-products group. The immediate arena is the cloud platform during a platform reliability gap. For mandate 119, the successful executive inherits decisions that have been deferred, competing stakeholder expectations and a need to establish facts before committing further capital.

The Chief Marketing Officer operating perimeter covers approximately ₹1,650 crore in annual recurring revenue portfolio, with activity spanning several cloud platform customer, product and delivery clusters rather than a single asset. The Chief Marketing Officer Technology remit carries direct influence over roughly 825 colleagues and third-party capacity.

The board and its investment committee want a Chief Marketing Officer who can convert ambiguity into a short list of explicit choices for the cloud platform. The Chief Marketing Officer Technology seat must resolve a platform reliability gap, while preserving the underlying strengths of the cloud platform. For mandate 119, value will come through sharper allocation, stronger leaders and an operating cadence that exposes variance early.

The Chief Marketing Officer’s first year on the cloud platform is expected to end with brand preference, commercial contribution and disciplined marketing investment. In mandate 119, authority covers resources and leadership appointments; material trade-offs go directly to the board sponsor.

Why this seat is open

This is a planned replacement for the Chief Marketing Officer — Cloud Platform seat. The incumbent continues to lead the cloud platform through an agreed succession period and will support a structured handover. The board has allowed 4–6 months to assess candidates, complete diligence and protect continuity while a platform reliability gap is addressed. The search is confidential so the transition can be communicated to employees, customers and partners in a controlled sequence.

What you will own

• Set the Chief Marketing Officer value-creation thesis for the cloud platform, translate it into no more than five enterprise priorities and stop work that does not support them.
• Carry stewardship of approximately ₹1,650 crore in annual recurring revenue portfolio, including allocation, risk acceptance and board forecasts.
• Lead the Chief Marketing Officer Technology organisation of about 825 employees and partners, appointing a team with clear decision rights and credible succession for every critical seat.
• Resolve the cloud platform economics and execution constraints created by a platform reliability gap, with Chief Marketing Officer-approved owners, dated milestones and transparent escalation thresholds.
• Establish one Chief Marketing Officer operating review across commercial, customer, financial, people, technology and risk outcomes for the cloud platform; remove reconciliations that obscure accountability.
• Prove incremental commercial contribution using controlled evidence, not only reach, activity or brand awards in mandate 119.
• Build the Chief Marketing Officer’s three-year succession and capability plan for the cloud platform, reducing dependence on individual executives and improving mobility across the wider Technology organisation.

The first 12 months

• Days 1–90: Validate the cloud platform baseline, meet the 30 stakeholders most consequential to weak differentiation and inefficient customer acquisition, assess the leadership team, stabilise immediate delivery risks and agree a board-owned scorecard with explicit decision gates.
• Months 4–9: Make the principal Chief Marketing Officer portfolio and organisation choices for the cloud platform, install the new operating cadence, fill critical leadership gaps and deliver the first measurable release of cash, capacity or customer value.
• Months 10–12: Demonstrate a repeatable cloud platform trend against brand preference, commercial contribution and disciplined marketing investment, lock the following year’s capital and talent plan, evidence control sustainability and present a credible three-year value case with downside actions.

What the board will measure

• Delivery of the Chief Marketing Officer’s agreed first-year cloud platform value case within a 10% tolerance, with variance explained before rather than after the relevant quarter closes.
• A Chief Marketing Officer forecast that remains decision-useful across three consecutive quarters and reconciles the cloud platform’s operating, cash, customer and people assumptions.
• Closure of the Chief Marketing Officer mandate’s highest-priority cloud platform risk and execution issues by their board-approved dates, with independent evidence that fixes are sustained.
• Retention of at least 90% of critical cloud platform talent and ready-now successors for at least 70% of the Chief Marketing Officer’s direct reports.
• A quantified Chief Marketing Officer-owned improvement in the cloud platform operating constraint behind a platform reliability gap, supported by a clean baseline and named data owner.
• Clear stakeholder confidence in mandate 119: no unresolved high-severity escalation older than 30 days and no material surprise withheld from its agreed governance forum.

The person

You are currently a CMO, Marketing Director or Growth Leader in a institutionally backed Technology or adjacent enterprise. In relation to the cloud platform, your Chief Marketing Officer track record includes a transition where the original plan was no longer sufficient; you can explain your choices, evidence and numerical impact. Candidates from software, cloud services, digital platforms, IT services or technology-enabled business services will be considered where the operating model, customer stakes and governance intensity match this Chief Marketing Officer brief.

As a Chief Marketing Officer candidate, you bring 22–28 years of progressive Technology or adjacent-sector experience, consistent with the 22-28 experience band. At minimum, you have carried a P&L, book, budget or accountable portfolio of ₹950 crore and led an organisation of at least 575 people.

For mandate 119, the board wants two transitions: a difficult cloud platform portfolio choice and a leadership-system change during a platform reliability gap. As the prospective Chief Marketing Officer for this cloud platform, you must challenge optimistic cases and still create followership. References for mandate 119 must distinguish your contribution from the institution around you.

The Chief Marketing Officer role in Technology is based in Gurugram; relocation is expected, although a structured weekly commute may be considered during the first quarter.

Non-negotiables

• Current or recent accountability at the level of CMO, Marketing Director or Growth Leader, with direct exposure to a board, investment committee or equivalent Technology governance forum.
• Proven Chief Marketing Officer ownership of at least ₹950 crore and leadership of no fewer than 575 employees in a comparable cloud platform context.
• One completed Technology or adjacent-sector example of weak differentiation and inefficient customer acquisition with outcomes sustained for at least two reporting periods after the initial intervention.
• Sector credibility from software, cloud services, digital platforms, IT services or technology-enabled business services; experience that is purely functional and lacks Chief Marketing Officer-level cloud platform consequences will not meet the bar.
• Willingness to meet the Gurugram location expectation, complete conflicts and background diligence, and protect the confidentiality of mandate 119.

Compensation and terms

The anticipated Chief Marketing Officer package is ₹2.2–3.0 crore fixed + performance variable, calibrated to the final cloud platform scope and the candidate’s current mix. Any long-term participation for mandate 119 follows standard vesting and performance conditions. The Chief Marketing Officer appointment in Gurugram, centred on the cloud platform, offers regular exposure to the board and its investment committee. A notice period of up to 6 months can be accommodated for the selected executive in mandate 119.

Confidentiality

The client name, precise footprint and transaction history are outside this brief for mandate 119. They will be shared with qualified candidates under a mutual undertaking, and the composite facts here must not be reverse-engineered or circulated for mandate 119.