SVP – Digital Platforms — Transaction-Banking Franchise

The mandate

The chair and executive committee are aligned that the immediate priority is fragmented digital platforms constraining customer and employee journeys within a listed regulated universal or specialist bank. The immediate arena is the transaction-banking franchise during a supervisory remediation. For mandate 059, the successful executive inherits decisions that have been deferred, competing stakeholder expectations and a need to establish facts before committing further capital.

The SVP – Digital Platforms operating perimeter covers approximately ₹63,900 crore in loan and deposit book, with activity spanning several transaction-banking franchise customer, product and delivery clusters rather than a single asset. The SVP – Digital Platforms Banking remit carries direct influence over roughly 375 colleagues and third-party capacity.

The group board and the relevant risk and people committees want a SVP – Digital Platforms who can convert ambiguity into a short list of explicit choices for the transaction-banking franchise. The SVP – Digital Platforms Banking seat must resolve a supervisory remediation, while preserving the underlying strengths of the transaction-banking franchise. For mandate 059, value will come through sharper allocation, stronger leaders and an operating cadence that exposes variance early.

The SVP – Digital Platforms’s first year on the transaction-banking franchise is expected to end with platform adoption, reliability and measurable process simplification. In mandate 059, authority covers resources and leadership appointments; material trade-offs go directly to the board sponsor.

Why this seat is open

This is an urgent replacement for the SVP – Digital Platforms — Transaction-Banking Franchise seat following an accelerated leadership transition. Interim accountability is in place for the transaction-banking franchise, but the board wants a permanent appointment within 6–8 weeks because a supervisory remediation cannot remain under split ownership. The predecessor’s outcome is being handled neutrally and professionally. The external search remains confidential until the preferred candidate and transition plan are agreed.

What you will own

• Set the SVP – Digital Platforms value-creation thesis for the transaction-banking franchise, translate it into no more than five enterprise priorities and stop work that does not support them.
• Carry stewardship of approximately ₹63,900 crore in loan and deposit book, including allocation, risk acceptance and board forecasts.
• Lead the SVP – Digital Platforms Banking organisation of about 375 employees and partners, appointing a team with clear decision rights and credible succession for every critical seat.
• Resolve the transaction-banking franchise economics and execution constraints created by a supervisory remediation, with SVP – Digital Platforms-approved owners, dated milestones and transparent escalation thresholds.
• Establish one SVP – Digital Platforms operating review across commercial, customer, financial, people, technology and risk outcomes for the transaction-banking franchise; remove reconciliations that obscure accountability.
• Show end-to-end ownership of a material platform or value stream, including budget, talent and measurable operating outcomes in mandate 059.
• Build the SVP – Digital Platforms’s three-year succession and capability plan for the transaction-banking franchise, reducing dependence on individual executives and improving mobility across the wider Banking organisation.

The first 12 months

• Days 1–90: Validate the transaction-banking franchise baseline, meet the 30 stakeholders most consequential to fragmented digital platforms constraining customer and employee journeys, assess the leadership team, stabilise immediate delivery risks and agree a board-owned scorecard with explicit decision gates.
• Months 4–9: Make the principal SVP – Digital Platforms portfolio and organisation choices for the transaction-banking franchise, install the new operating cadence, fill critical leadership gaps and deliver the first measurable release of cash, capacity or customer value.
• Months 10–12: Demonstrate a repeatable transaction-banking franchise trend against platform adoption, reliability and measurable process simplification, lock the following year’s capital and talent plan, evidence control sustainability and present a credible three-year value case with downside actions.

What the board will measure

• Delivery of the SVP – Digital Platforms’s agreed first-year transaction-banking franchise value case within a 10% tolerance, with variance explained before rather than after the relevant quarter closes.
• A SVP – Digital Platforms forecast that remains decision-useful across three consecutive quarters and reconciles the transaction-banking franchise’s operating, cash, customer and people assumptions.
• Closure of the SVP – Digital Platforms mandate’s highest-priority transaction-banking franchise risk and execution issues by their board-approved dates, with independent evidence that fixes are sustained.
• Retention of at least 90% of critical transaction-banking franchise talent and ready-now successors for at least 70% of the SVP – Digital Platforms’s direct reports.
• A quantified SVP – Digital Platforms-owned improvement in the transaction-banking franchise operating constraint behind a supervisory remediation, supported by a clean baseline and named data owner.
• Clear stakeholder confidence in mandate 059: no unresolved high-severity escalation older than 30 days and no material surprise withheld from its agreed governance forum.

The person

You are currently a SVP Digital, Platform Head or Technology Transformation Leader in a listed Banking or adjacent enterprise. In relation to the transaction-banking franchise, your SVP – Digital Platforms track record includes a transition where the original plan was no longer sufficient; you can explain your choices, evidence and numerical impact. Candidates from financial services, payments, lending, insurance or regulated fintech will be considered where the operating model, customer stakes and governance intensity match this SVP – Digital Platforms brief.

As a SVP – Digital Platforms candidate, you bring 18–22 years of progressive Banking or adjacent-sector experience, consistent with the 18-22 experience band. At minimum, you have carried a P&L, book, budget or accountable portfolio of ₹37,050 crore and led an organisation of at least 350 people.

For mandate 059, the board wants two transitions: a difficult transaction-banking franchise portfolio choice and a leadership-system change during a supervisory remediation. As the prospective SVP – Digital Platforms for this transaction-banking franchise, you must challenge optimistic cases and still create followership. References for mandate 059 must distinguish your contribution from the institution around you.

The SVP – Digital Platforms role in Banking is based in Bengaluru; relocation is expected, although a structured weekly commute may be considered during the first quarter.

Non-negotiables

• Current or recent accountability at the level of SVP Digital, Platform Head or Technology Transformation Leader, with direct exposure to a board, investment committee or equivalent Banking governance forum.
• Proven SVP – Digital Platforms ownership of at least ₹37,050 crore and leadership of no fewer than 350 employees in a comparable transaction-banking franchise context.
• One completed Banking or adjacent-sector example of fragmented digital platforms constraining customer and employee journeys with outcomes sustained for at least two reporting periods after the initial intervention.
• Sector credibility from financial services, payments, lending, insurance or regulated fintech; experience that is purely functional and lacks SVP – Digital Platforms-level transaction-banking franchise consequences will not meet the bar.
• Willingness to meet the Bengaluru location expectation, complete conflicts and background diligence, and protect the confidentiality of mandate 059.

Compensation and terms

The anticipated SVP – Digital Platforms package is ₹2.2–3.0 crore fixed + performance variable, calibrated to the final transaction-banking franchise scope and the candidate’s current mix. Any long-term participation for mandate 059 follows standard vesting and performance conditions. The SVP – Digital Platforms appointment in Bengaluru, centred on the transaction-banking franchise, offers regular exposure to the group board and the relevant risk and people committees. A notice period of up to 6 months can be accommodated for the selected executive in mandate 059.

Confidentiality

The client name, precise footprint and transaction history are outside this brief for mandate 059. They will be shared with qualified candidates under a mutual undertaking, and the composite facts here must not be reverse-engineered or circulated for mandate 059.