Americas Regional Finance Operations Director

The mandate

The Americas Regional Finance Operations Director will own reliable finance execution and service relationships across countries with different calendars, currencies and operating conditions. The permanent task is to make regional exposure visible while keeping process, service and country accountabilities distinct.

During the first 100 days, the director will validate the service perimeter, critical close and cash dependencies, retained work and leadership coverage. By month six, a regional operating review should connect service results to accounting and business consequence. By month twelve, recurrent failures, unmanaged local workarounds and single-person dependencies should be reduced.

The director leads regional finance operations, its approved budget, work allocation and performance consequences. The role may demand recovery evidence, reject unsupported service completion and recommend changes in capacity or service design. Country controllers retain statutory ownership; global process leaders own enterprise standards; formal policy decisions remain with authorised controllers.

Measures will include first-time-right quality, aged exposure, close impact, cash effect, retained effort and recurrence. A closed ticket or low unit cost is not success if work moves to country finance or reappears next cycle. The leader will force root-cause choices across organisational boundaries.

Regional operations will maintain a demand-and-consequence ledger showing where requests originate, which are avoidable and who bears response cost. This allows capacity to reflect predictable peaks and helps the director challenge upstream behaviours that repeatedly consume shared resources while appearing outside finance-operations measures.

The enduring result should be capable regional leaders, explicit escalation and resilient peak-cycle coverage. Finance operations must improve without becoming dependent on New York relationships or constant executive intervention.

The director will run quarterly cross-border service reviews using sampled cases rather than aggregate averages alone. These will test whether ownership was clear at first contact, whether remediation addressed cause and whether market teams could reproduce closure evidence. Findings will inform capacity, leader objectives and process-owner priorities.

Regional leaders will also maintain explicit continuity cover for close, payment and cash decisions. Deputies must demonstrate authority and evidence access during live cycles; being named on a succession chart is insufficient. Any market unable to operate during a key absence receives a time-bound capability response.

What you will own

• Confirm the regional service and accountability perimeter across operations, process and country control.
• Establish consequence-led measures for close, cash, quality, ageing and retained effort.
• Lead the regional operating team, budget, capacity and performance actions.
• Require evidence before accepting issue or service completion.
• Eliminate recurrent failure through upstream process-owner decisions.
• Govern local workarounds with approval, evidence and expiry.
• Build deputies and cross-country coverage for critical periods.
• Publish a first-year operations health and value account.

Candidate qualifications

• Show permanent finance operations leadership across North and Latin American markets.
• Provide a green service measure disproved by retained work or recurrence.
• Demonstrate authority across service, process and controller boundaries.
• Bring breadth across close, payables, receivables and cash interfaces.
• Evidence reduction of repeated exceptions rather than repeated recovery.
• Describe regional succession that reduced headquarters dependency.

Working terms and boundaries

• This is a full-time permanent appointment with authority over regional finance operations and team leadership.
• Statutory ownership, global standards and accounting policy remain with designated leaders.
• The director can reject unsupported completion but cannot waive controls or signing rules.
• First-year assessment covers resilience, quality, recurrence, cost and leadership depth.
• Long-term incentives follow applicable plan and vesting provisions.

Application

Applications for this mandate are received in one way only: through the India Board Terminal's application process. It is automated end to end. Your Executive Passport travels to the mandate holder in its confidential form, your answers to the three questions below are read before anything else in your file, and every stage that follows is recorded on your applications page.

There is no address to write to and no intermediary to call. The mandate holder reads what the Terminal delivers and nothing else, which is what keeps the process the same for every applicant and keeps your name out of it until you release it. Applications close on 9 October 2026. Mandate reference RHF-PER-2026-NYC-99.