Nafisa RehzavthiChief Executive Officer

Nafisa Rehzavthi · Chief Executive Officer · India

A board perspective on the undertaking being promised

My contribution to a board

I could help a board examine the commercial choices being made within a public-facing undertaking. A new retail use, an additional service or a renewal programme can look persuasive on its own while changing another responsibility the enterprise has already accepted. I would ask how management has connected those accounts and whether the board can see the cost of its preferred sequence. The question is particularly relevant where contractual rights, physical condition and public experience meet in one place but remain under different authorities.

My contribution would include the limitation shown by my own kiosk approval. I had operating experience and still allowed a commercial frontage account to become the principal basis of a decision. A board should be able to examine that kind of narrowing without assuming that a senior executive's confidence establishes completeness. I would not offer to design terminal layouts or negotiate every service arrangement from a board seat. I could help directors ask whether the recommendation is coherent with the undertaking, which responsibilities remain elsewhere and what evidence would justify a different choice.

Judgement in practice

01

Separating a renewal need from a growth proposition

The ₹4.8 crore roof programme and the ₹3.2 crore gallery proposal answered different questions. I would ask a board to understand the condition assessment, actual concession duties and consequence of the proposed sequence. The deferred gallery had potential value, but its estimated cost was not a saving and its prospective income was not available funding. Directors should be able to challenge management's allocation without taking over engineering assessment. The useful account preserves the opportunity being postponed and the continuing work required by the approved programme, rather than presenting renewal approval as a completed physical or financial result.

02

Keeping a shared service promise within actual authority

The enquiry review identified 138 fare matters, forty-seven terminal-service matters and twenty-five unresolved cases. A referral arrangement could help some travellers without making our enterprise the merchant for every fare. I would ask how a proposed public interface is supported by agreements, resources and responsibility for unresolved cases. The board should also be able to see that management retains its own service matters instead of moving them out of view. The distinction between classification, referral and resolution matters to the credibility of the report. A complete-looking allocation should not be accepted as evidence that the underlying questions have all been answered.

My first year on a board

My first year would begin with induction into the enterprise's actual undertaking: its commercial rights, operating duties, decision authorities and the conditions affecting its future commitments. Through arrangements agreed with the chair, I would listen to management and the relevant professional owners before recommending a familiar framework from terminal operations. The point would be to learn where the company's own accounts meet or diverge, not to assume that every public-facing business has the same concession structure or stakeholder relationships.

I would examine a few consequential decisions through their original recommendation and subsequent outcome. What did management believe it was committing to? Which questions remained open, and how were those followed? Suitable site or service conversations would need appropriate permissions and channels. I would seek feedback on whether my questions help the board understand the enterprise while preserving management's authority. The first year should build an informed contribution and a dependable working relationship, not demonstrate activity by directing operating changes outside the board's role.

Conflicts and their management

My present work brings relationships with infrastructure investors, a regional promoter, public concession authorities, bus operators, retail participants and specialist providers. A prospective enterprise may intersect with those relationships in ways that matter to appointment or to a particular decision. My executive employment, statutory seat and personal equity must be disclosed along with other relevant connections. I would use the appropriate process to determine suitability and participation, recognising that some conflicts may make an opportunity inappropriate rather than merely require occasional recusal.

The time position also needs to be credible. Eighteen days is provisional and includes preparation and travel, while an infrastructure matter may require exceptional attention. I would review the expectation with my employer and prospective chair before accepting, and revisit it if either role changed materially. Confidential concession records, commercial negotiations and personal enquiry details would not become available to another company through my participation. I would prefer to defer an appointment where preparation, capacity or relationships do not support the contribution expected, rather than rely on executive seniority to make an unresolved position appear settled.

My independence statement

I am an executive director and employee of Vezqamthi with a personal 0.1% holding within its employee allocation. I would not describe myself as independent of that enterprise. Any proposed outside role needs its own assessment of relevant employment, financial, promoter, investor, contractual and personal relationships under applicable Companies Act criteria, including section 149(6), and relevant SEBI LODR provisions. Committee requirements and directorship limits also need review for the actual appointment. I would disclose the relevant facts and use the appropriate process for access, participation and recusal. Current executive service and registration do not settle independence or suitability elsewhere.

Board and committee exposure

Served as a director

Vezqamthi Terminal Services

Executive statutory director; company board

April 2020–present

I serve as CEO and one executive statutory director, with Asha Qezvamri as separate chair. The fictional account includes enterprise capital and service recommendations. This is executive board experience, not an outside independent appointment or evidence of committee chairmanship.

Presented to the Board or a committee

Vezqamthi Terminal Services

Operating recommendation and review through the then CEO

2018, while functional director of operations

I explained the retail-fitout correction, including my approval, the two relocated frontages and the expense of rework and licensee remedies. The functional operations title at that time did not confer statutory board service.