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Merissa LemqariChief Data Officer · Essays & perspective

Merissa Lemqari · Chief Data Officer · India

Ask whose experience the measure can describe

My contribution to a board

I would help a board ask what an operating measure observed and which conclusion management has added to it. The question may concern a vehicle trace used as a service claim, a pooled rate with a changing population or a research account that barely hears from some locations. My record includes an interpretation I withdrew, which is relevant because scrutiny must be able to change the data leader's position too. I would contribute through collective oversight while leaving operations, environmental practice and public responsibilities with their authorised owners. Before applying any lesson, I would learn the prospective company's business and financial account. A useful data perspective complements that knowledge; it does not substitute for it. I would want directors to see the supported result and the unfinished question together, so uncertainty becomes something management can investigate rather than something a polished summary silently removes.

Judgement in practice

01

Ask whether the observed event supports the reported service

A selected 160-event review supported 112 observed collections,28 passages without collection and 20 unresolved accounts. I withdrew a proximity-based completion interpretation I had endorsed and spent ₹46 lakh on review and redesign. At board level, I would ask how the service status is defined, what evidence supports it and how someone can challenge it. The review did not measure seven-town performance or establish wrongdoing in unresolved events. Directors should see the limits of the account and the responsible route for investigation. They should not use the data function as a substitute for operating, worker-safety or employment judgement. My contribution would include asking how management tested the meaning of a proposed automated status before relying on its apparent consistency.

02

Require the population behind an apparently contradictory trend

Our core-area rate rose from 90% to 92% and extension-area rate from 50% to 60%, while the pooled rate fell from 83.3% to 74.5%. The mix of scheduled point-visits had shifted toward the lower-completion group. I would ask directors to retain both the total and the groups, then examine the question each answers. The combined decline remained a real feature of the recorded account; it did not prove that each operating team deteriorated. Nor did the component improvement establish household coverage or a causal workforce effect. The ₹34 lakh reporting work clarified the basis for scrutiny without supplying the operating explanation. A board should resist selecting whichever level looks favourable and require management to show the denominator and the next investigation.

03

Keep the unobserved streets inside the research question

A twelve-street programme selected four locations within each of three predefined contact groups in a sixty-street frame. Ten reviews were complete and two postponed; ₹61 lakh of ₹76 lakh authority had been spent. I would ask a board whose experience the company's routine channels miss and what happens when a selected observation cannot be obtained. The unfinished visits did not become satisfactory-service responses or disappear through quiet substitution. The study did not decide urgent complaint priorities or municipal obligations. Directors could examine whether the achieved evidence supports the conclusion management seeks, while qualified field and operating owners retain the method and response. The unspent ₹15 lakh was not a saving against a completed equivalent programme.

My first year on a board

My first year would begin with the enterprise's service promise, financial statements and governance responsibilities. I would follow one significant operating measure back to its observation process and one completed management decision back to the evidence available at the time. That work would be arranged through induction with the chair, with listening to frontline and financial leaders as well as data specialists. I would need to complete relevant registration and preparation rather than treat executive board presentations as a sufficient credential. A committee assignment should reflect its charter, my developing knowledge and the contribution the board actually needs. At the annual review I would ask whether my questions helped clarify consequential decisions, whether I had respected management's authority and whether I had remained willing to revise my own interpretation when another director or specialist supplied better evidence.

Conflicts and their management

Jevqori's municipal clients, contractors, research providers and technology partners may overlap with a prospective enterprise. The founder, employee-trust and fund holdings create further relationships to examine. Employer consent and an appropriate relationship review would precede confidential discussions. Applicable Companies Act independence conditions, SEBI LODR requirements where relevant, committee responsibilities and directorship limits need company-specific professional assessment. Absence of personal shares is only one fact in that review. The provisional twenty-two days must accommodate learning, preparation, travel and exceptional demands alongside employment. Resident information, employee traces and confidential service agreements would remain within authorised arrangements; an outside role must not depend on using them for another company's advantage. Recurring exclusions from central matters could make a seat impractical even when a particular interest can be disclosed. I would decline where the conditions prevent a responsible contribution.

My independence statement

My employment connects me with municipal clients, contractors, research providers and Jevqori's ownership vehicles. I hold no personal shares, but that does not establish independence. The actual relationships and appointment conditions require review before an external role.

Committee contribution

Chair and member readiness
CapacityCommittees
Ready to joinRisk committee where service-evidence quality fits the charter, following induction · Technology or data committee examining how operational records support decisions

Board and committee exposure

Presented to the Board or a committee

Jevqori Urban Services

Executive presentations on service evidence and research coverage

March 2022 onward

Presents through the CEO; no statutory board seat, director vote or committee membership.

Capacity and preferences

Time available
22 days per year
Current directorships
0
Sectors
Regional service enterprises seeking better evidence behind operating measures · Businesses with significant customer or resident research questions · Asset and service operators outside conflicting municipal or contractor relationships
Company type
An established enterprise seeking data judgement alongside experienced financial and operating directors
Company stage
Reviewing service measures, research coverage or an expanding observation programme

The seat I am pursuing

I am considering an initial external seat where evidence quality matters to a service company's strategic or risk discussion. A risk or data-related committee could be appropriate after induction, but I claim no chair qualification. The board should explain the judgement it needs and the financial, operating and professional expertise already present. I would bring a perspective on observation and inference, with no claim to run another company's collection system or settle its environmental obligations. Registration is not yet complete in this fictional record, and no assessment exemption is asserted. I would prefer a board that expects learning and constructive challenge over one seeking a senior data title as a decorative credential. The appointment would need time, consent and suitable relationships, as well as a clear reason why my experience complements the directors' collective responsibilities.

Governance learning and readiness

IICA Independent Directors’ Databank: Not yet registered

Registration in the IICA databank is planned in this fictional record, not completed. No proficiency-assessment result or exemption is asserted; the profile supplies no real credential or appointment eligibility.

  • Executive presentations on evidence quality since March 2022
  • Preparation for databank registration and further governance learning
  • Study of financial reporting and director responsibilities before seeking a first seat