Chief Strategy Officer / India
Look behind the percentage, the partner name and the outlet count
I examine what a strategy assumes about growth, who it depends on and which choices it gives away before asking the organisation to commit.
01
The business weights inside a forecast
A growth rate needs its starting base before it can enter a combined forecast. Giving two percentages equal weight can create an attractive result that neither business mix nor arithmetic supports. I ask which period and premium population each assumption describes, how the segments combine and what would change the forecast. My 2017 paper failed that discipline, and the investment logic needed review after the number was corrected. A weighted calculation does not make the underlying growth assumptions certain. It simply prevents an additional error from entering the decision. I work with finance and professional owners to distinguish an illustrative scenario from actual performance, leaving the uncertainty visible when recommending resources. The strategic question is what the company should do under those conditions, rather than how to preserve the original spending request after its headline has changed.
02
Different brands, connected counterparties
A distribution map can display many names while depending heavily on one owner. I examine the commercial relationships behind the visible brands and state the population used to calculate concentration. Our channel review concerned a defined premium book, not the whole insurer’s premium or an underwriting-risk measure. Common ownership did not itself establish a regulatory breach or prove that the relationship would fail. It changed the strategic dependence that management needed to understand. I ask what could happen if negotiation, access or operating priorities changed across related partners together, and which alternatives are feasible. The response should follow evidence about those relationships rather than apply an arbitrary percentage borrowed from another market or regulatory context. Strategy can make the dependence clearer while legal, commercial and risk owners assess their respective obligations.
03
The choices surrendered through exclusivity
An exclusive agreement is not adequately described by the number of locations it opens. The recommendation should also identify the routes it restricts, the duration of that restriction and the cost of developing an alternative. I compare those conditions before treating reach as a benefit. In our proposed arrangement, a smaller nonexclusive route preserved room to work with existing partners while the operating evidence developed. That did not prove the smaller option would be more profitable or deliver a particular premium volume. It made a different commitment, with a different expense and opportunity cost. Lawyers and commercial owners must assess the actual terms; my role is to ensure the strategic consequences remain visible beside the attractive distribution count. The board should know what freedom it is trading away before deciding that the additional reach is worth it.
04
A recommendation that respects decision authority
A strategy function gathers an argument; it does not acquire every authority represented inside that argument. I distinguish my delegated operating expense from programme capital and keep underwriting, contract and operational approvals with their professional owners. When a recommendation crosses those boundaries, it should identify the unresolved assessment and the person responsible for completing it. This is particularly important when a persuasive presentation creates pressure to treat an option as settled. I ask whether finance has examined the assumptions, whether commercial terms match the proposed operating model and whether the organisation can revisit the choice if evidence changes. My foundation directorship reinforces the difference between executive preparation and collective approval, but the two settings remain distinct. A credible strategy account states who recommends, who decides and which obligations continue after the meeting.
A leadership conviction
The most attractive option is not necessarily the one that leaves the company able to make its next decision well.
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