The leadership journal
A fixed-fee project can carry two legitimate conversations: what completion will cost and what the customer may agree to pay. Combining them too early makes both harder to judge.
Read the essayPaid development time reduces immediate billable capacity. A CFO should make that cost clear while asking what evidence would justify the investment, rather than treating a utilisation ratio as the whole decision.
Read the essayExpansion within a customer cohort can more than offset lost or reduced contracts. A finance leader should preserve both movements so that a strong net measure does not end the relationship discussion prematurely.
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