01
The process we bought and the work we still owned
This proposed workshop revisits Salim's tensioning-process trial, comparing a ₹2.4 crore annual outside fee with ₹3.6 crore of internal expense. Participants examine why the apparent difference did not describe equivalent responsibilities and why ₹78 lakh of additional freight and rework over nine months was not a complete net-loss calculation. The case retains Salim's sponsorship, the return in-house and the plan for 22 redeployed colleagues. We discuss how the surrounding work should enter an approval comparison before a lower quotation becomes a broader saving claim. The session does not prescribe a universal make-or-buy answer or assess a real supplier. Participants work with an invented process account and consider how finance and operations can examine the same commitment. The intended learning is a more complete explanation of scope, retained responsibilities and periods, with the later reversal treated as a response to an unsuccessful proposal rather than evidence that the original decision achieved its intended result.