Nathan Caldermere

Nathan Caldermere · Chief Human Resources Officer · United States

I would ask what evidence sits underneath the succession and workforce account.

My contribution to a board

I would help a board ask whether management’s account of capability is supported by the way responsibility is assigned in the business. A succession chart can show names against positions without explaining what evidence makes those people suitable for the work. A performance measure can appear consistent while combining very different kinds of employee decision. My experience would help directors examine those assumptions and ask what management knows, what remains uncertain and how the evidence is reviewed.

The contribution would extend beyond the people-function presentation. A store-network change, a service promise or a proposed management layer can contain a workforce assumption that affects the business case. I would ask where that assumption is visible in the financial and operating account. I would not use a board role to select store managers, handle employee complaints or direct individual transitions. Those are management responsibilities supported by appropriate professional processes.

I have presented to the board and compensation committee as an executive since 2020, but I have never held a directorship. I would enter a first appointment with that distinction clear. My retail and people experience would be useful only if I also learned the wider enterprise: its earnings, capital, customer proposition and risks. I would expect to contribute to the board’s collective judgement and to be challenged in areas where my operating experience gives me confidence that may not fit the new company.

Judgement in practice

01

Questioning what a management-ready label actually contains

The 2021 selection review considered seventy-two candidates for twenty-four store-manager appointments. The decision required evidence about responsibility for others alongside commercial contribution. In a board discussion, I would ask how management knows that its succession account reflects the work of the future role. I would not expect directors to rerun individual selection exercises. The useful oversight question is whether the method is understandable, whether uncertainty is retained and whether support after appointment is part of the plan. A strong internal appointment rate may be encouraging, but it cannot alone establish that the right capability exists. I would also ask whether the company has created promotion expectations through messages that differ from the criteria it actually uses.

02

Keeping unresolved employment outcomes visible after a closure milestone

The 2016 network change affected 286 employees, including twenty-eight who stayed through the closing period. Their final arrangements had to remain in the account after stores stopped trading. For a board, I would ask how management defines completion and whether the definition includes obligations that survive the visible operating milestone. The question is about accountable follow-up, not access to individual personnel files. I would look for a clear owner, an honest description of the unresolved category and a later report of the outcome. A project can meet its property timetable while leaving employment matters open. Directors need enough distinction in the management account to understand that difference without taking over the transition.

My first year on a board

I would begin with the company’s sources of earnings and the operating decisions that support them. In retail, that includes the customer proposition, store economics, inventory, working capital and the relationship between physical and other channels. My previous experience would help me ask questions, but I would not assume that the new company uses the same model or has the same management capacity. The chair and executives would help arrange purposeful learning about the business and its major choices.

Once I understood that context, I would identify a limited area where my experience could improve the board’s discussion. It might concern management succession or the employment assumptions in a proposed operating change. I would seek feedback from the chair on whether my challenge is appropriately at board level and whether I am listening beyond my familiar function. I would not arrive with a catalogue of programmes from my employer for the new executive team to adopt.

Conflicts and their management

A consumer or retail appointment would need a careful review of relationships with my present employer. Products, suppliers, locations, recruitment markets and commercial partners may overlap even where two companies describe their propositions differently. I would disclose relevant connections, seek employer consent and obtain appropriate advice before accepting. Confidential appointment, compensation and operating information from one company would not become material for demonstrating my value to another.

My initial allowance is twenty-four days per year, including preparation, meetings, travel and induction. I would test that estimate against the actual calendar and the demands of a possible transaction or difficult operating period. A prospective role should not be accepted on an assumption that the most demanding work can always fit around an executive schedule. If a conflict developed after appointment, I would follow the agreed disclosure and participation process rather than rely on my own informal view of its significance.

My independence statement

I would disclose my executive employment and relevant personal, supplier and commercial relationships before any independence assessment. The conclusion must fit the actual company and its applicable framework. My lack of previous directorships does not settle that question.

Committee contribution

Chair and member readiness
CapacityCommittees
Ready to joinCompensation or human-capital committee where the board’s structure calls for that contribution

Capacity and preferences

Time available
24 days per year
Current directorships
0
Sectors
Company-owned retail · Consumer services · Distributed customer-facing businesses
Company type
A private or institutionally backed US consumer business
Company stage
Management succession or changes to the store operating model

The seat I am pursuing

I would consider a first non-executive appointment in a US consumer business whose board wants to examine management capability and workforce assumptions alongside its commercial plans. A privately held or institutionally backed company revising its operating model may offer a useful setting, provided the expected contribution is clear and the board’s wider capabilities are appropriate. I would seek to contribute as a member, not claim immediate readiness to chair a committee.

Before proceeding, I would ask why the company wants this experience on the board and how the chair expects it to inform collective decisions. The answer should be more specific than a general wish for a people perspective. I would need to understand induction, information access, time requirements and the boundary between oversight and informal executive support. Independence, eligibility and consent would require review for the actual appointment. I would decline a role whose practical expectation was to manage employment decisions without the corresponding executive authority or capacity.

Board and committee exposure

Presented to the Board or a committee

Thalverin Retail

Board and compensation committee

2020–present

Executive presentations on management succession, senior compensation and material workforce decisions; no director or committee appointment.

Governance learning and readiness

IICA Independent Directors’ Databank: Not yet registered

I have not joined the Indian independent-director databank. My current preparation concerns a possible US board role; an Indian opportunity would require a separate review of relevant requirements and preparation before any representation of readiness.

  • Study of retail financial statements, working capital and store-investment decisions
  • Preparation on board oversight of executive succession and compensation
  • Learning with experienced directors about constructive challenge and collective responsibility