Keiko Sato / Chief Information Officer
Perspectives from a life in leadership.
The latest essay
Japanese carriers still check drivers' working hours after the month has ended, through attendance and payroll records. The rules are kept or broken earlier, when a dispatcher assigns a run, and that is where the system has to hold the line.
Read the essayJapanese carriers still check drivers' working hours after the month has ended, through attendance and payroll records. The rules are kept or broken earlier, when a dispatcher assigns a run, and that is where the system has to hold the line.
Carriers often treat records of waiting at customers' docks as private ammunition for rate negotiations. I think they should hand the records to shippers as shared evidence, in exchange for the advance information that lets carriers plan.
Japanese companies have long bought system renewals as fixed-price projects from integrators who subcontract the work several layers down. The fixed price caps the bill but moves design decisions out of the company, and the renewal deadline is where that bargain fails.