Madhavi QorzeliChief Information Officer · Essays & perspective

Madhavi Qorzeli · Chief Information Officer · India

Ask what management's acceptance evidence actually establishes

My contribution to a board

I would help a board examine what management's technology evidence actually supports. My experience includes a release I approved too narrowly, a remote-computing option with explicit exceptions and a shared resource whose scheduling rule concealed a business choice. I would ask which professional or operating acceptance remains outside the technical milestone and how the enterprise will support it. That contribution would come through scrutiny and collective judgement, not instructions to another company's engineers or technology team. Directors with commercial, financial and legal experience would bring essential perspectives beyond mine. The company should gain a clearer decision account rather than a second CIO directing implementation from the boardroom. I would also expect to learn the enterprise's own service model before applying lessons from the advisory practice, because a familiar technology term can conceal a different responsibility in another business.

Judgement in practice

01

Recognising the missing owner in my release approval

The application opened existing files, but practice review of 120 benchmark cases found 90 within its criteria,18 default-related differences and 12 requiring explanation. I supported₹ 92 lakh investigation rather than let the timetable decide acceptance. Technical owners understood and accepted the 18 cases, leaving 108 supported and 12 held. On a board I would ask management which acceptance decisions the programme report contains and which remain with qualified owners. I would not prescribe engineering tolerances or interpret a benchmark result as approval of every client design. The oversight lesson is to test the scope of the claim before endorsing the commitment built upon it.

02

Keeping the working exception inside the proposition

A₹ 42 lakh remote-computing pilot supported 20 of 24 representative tasks under the agreed conditions. Four retained designated local workstations, and the arrangement added₹ 16 lakh annual support expense. I would ask directors to examine whether management's proposed rollout preserves those limits and continuing costs. The pilot did not prove that all equipment could be removed or that staffing savings would follow. A board should understand what users can rely on and what further evidence would justify expansion, while leaving configuration and task-specific examination with the people responsible for the service.

03

Making priority a declared enterprise choice

A shared queue followed submission order until practice managers exposed competing client-review dependencies. We funded₹ 36 lakh for revised scheduling and a practice-owned priority process with attention to waiting work. A later 80-job period recorded 62 completions before cutoff and 18 carried forward. I would use that experience to question whether a seemingly technical rule allocates business capacity without an accountable owner. The figures are not a controlled improvement result, and job completion is not professional acceptance. Oversight should retain unfinished commitments and ask management to explain the next allocation decision.

My first year on a board

I would begin by learning how the prospective company earns its fees or revenue and where technology becomes part of the promise it makes. Through the chair's agreed induction, I would examine selected completed decisions and one current proposal, listening to the executives and qualified owners who can explain the acceptance boundary. I would strengthen my understanding of the financial statements, director duties and the company's applicable governance arrangements rather than assume that executive presentations had supplied all the preparation required. During the first annual review I would ask whether my contribution made management's choices clearer and whether I was leaving enough room for execution. A committee role would follow the actual charter and demonstrated fit. I would not bring a predetermined systems programme or use board access to conduct a parallel professional review of client work.

Conflicts and their management

Jezqavi's advisory clients and technology suppliers could have commercial or confidential relationships with a prospective board. The partner vehicle and two investors create further connections to examine. I would seek employer consent and map material relationships before progressing beyond a general discussion. Repeated exclusion from central matters could make a role unsuitable despite disclosure, and lack of personal equity does not remove employment interests. Applicable Companies Act independence conditions, SEBI LODR requirements where relevant, committee responsibilities and directorship limits would need company-specific professional review. The provisional twenty-four days must cover induction, preparation, meetings, travel and exceptional demands alongside my present role. Client models and technical findings would remain protected; they are not material to trade for an outside opportunity. An appointment would depend on completing the preparation and satisfying the actual conditions, not merely on an interest in contributing.

My independence statement

Employment at Jezqavi creates relationships that require examination even though I hold no shares. Clients, suppliers, practice partners and the ownership vehicles may overlap with a proposed appointment. No statement of independence would precede a review of the actual company, relationships and applicable conditions.

Committee contribution

Chair and member readiness
CapacityCommittees
Ready to joinTechnology committee examining material service changes after induction and review of its charter · Risk committee where professional-use dependencies form a relevant part of the agreed remit

Board and committee exposure

Presented to the Board or a committee

Jezqavi Building Advisory

Executive presentations on technology investment and professional-use dependencies

January 2022 onward

Presents through the CEO on programme scope, unresolved acceptance questions and continuing support; no director's vote or committee membership.

Capacity and preferences

Time available
24 days per year
Current directorships
0
Sectors
Professional advisory businesses outside conflicting client relationships · Specialist services with substantial computing dependencies · Regional enterprises reviewing the responsibilities attached to digital investment
Company type
An established service business seeking technology scrutiny alongside experienced financial and operating directors
Company stage
Considering a material systems change or examining the continuing obligations of an earlier programme

The seat I am pursuing

I would consider one first external role at a service enterprise that wants sharper scrutiny of the relationship between technology investment and professional accountability. A technology or risk committee could be relevant after induction and a review of its remit; I claim no chair qualification. I would want the company to explain the judgement it needs and the complementary expertise already available. My own release error is useful evidence of a question I have learned to ask, not a claim that I can identify every risk from a short presentation. The right appointment would allow sufficient preparation and candid challenge while respecting management's responsibility. I would decline a proposition that required confidential client knowledge, recurring conflicts or time I could not credibly provide. The aim is a contribution the board can use and I can sustain.

Governance learning and readiness

IICA Independent Directors’ Databank: Not yet registered

The fictional record has no IICA Independent Directors' Databank registration yet. No proficiency-assessment result or exemption is claimed. Registration preparation is an unfinished part of considering a first appointment, not an implied credential or assurance of eligibility.

  • Executive investment presentations since January 2022
  • Preparation for the different responsibility of collective oversight
  • Further learning on duties, financial reporting and applicable appointment conditions before pursuing a seat