Farhan QelvaniChief Data Officer · Essays & perspective

Chief Data Officer India

Farhan Qelvani

A book catalogue has to recognise related works without making different editions interchangeable. I lead the data work that makes those relationships useful to readers and credible to the business.

Portrait of Farhan Qelvani

Leadership paper / 01

Bibliographic identity and customer choice5 min read

Let the reader see the difference

Abstract
A catalogue match becomes a business decision when it changes which edition a reader can choose. The useful question is what substitution would preserve.
Read the full paper

Experience in figures

Book retail estate
34 shops
Online catalogue and 620 company employees
Data and research function
26 colleagues
Four leads;₹6.4 crore function expense and separate₹1.9 crore catalogue programme
Catalogue and evidence work
24 years
From July 2002 analysis to CDO in January 2023

Mandate

Fields of practice.

  1. 01

    Bibliographic identity and edition relationships

  2. 02

    Multilingual discovery evaluation

  3. 03

    Reader research and response limits

  4. 04

    Editorial provenance in catalogue structures

The journal

Further reading.

  1. 02

    Multilingual discovery and evaluation design5 min read

    A better search average can make one reader's route worse

    A balanced query review exposed a transliteration regression behind a stronger overall result. The release decision needed an explicit account of that trade-off.

  2. 03

    Reader research and commercial inference5 min read

    The readers who answered are not everyone we hoped to understand

    A subscription survey supplied useful opinions from 450 respondents. It could not supply the missing preferences of another 450 invitees or a sales forecast for the whole shop.

Open to Board appointments

Start a conversation

Let the reader see the difference

I am Farhan Qelvani, chief data officer at the fictional Nerzavi Book Rooms in Bhubaneswar. I grew up in Srinagar and began my working life checking catalogue records. A title can remain familiar while its language, translator, abridgement or edition changes. Much of my work concerns the point at which a helpful simplification hides a choice the reader actually needs to make. I want data to support the bookseller's judgement without pretending that every meaningful relationship is an automatic substitution.

Our business has thirty-four shops, an online catalogue and 620 employees. Revenue was ₹186 crore and operating profit ₹9.2 crore for the year ending March 2026. A founding-family trust holds 55%, working management 30% and an employee vehicle 15%; I have no holding. Twenty-six data colleagues work through four leads within ₹6.4 crore FY2026–27 function expense and a separately approved ₹1.9 crore catalogue programme. That is my delegated scope, not the retailer's profit account. Buying, editorial decisions, technology operations and financial reporting retain their own owners.

The cases here show why a clean record is only a starting point. We separated revised and abridged editions from duplicate listings. We made multilingual search evaluation account for more than the easiest queries. We declined to treat volunteers answering a reading survey as a representative account of every shopper. We also distinguished publisher-stated series sequence from an editor's suggested reading order. Each decision made the catalogue less deceptively simple, while leaving colleagues with a practical way to help a customer.

Related editions kept separate product identities

A review of 1,204 records in 217 proposed merge groups retained 364 as distinct editions or translations instead of collapsing them into duplicate listings.

Search quality was examined across language paths

An 800-query evaluation kept four equal query groups visible. A candidate's stronger aggregate score did not erase weaker results for transliterated requests.

Respondents did not become the whole customer base

Of 900 invited adult customers, 450 completed a reader survey. A preference among those respondents did not become a forecast for all shoppers.

Current focus

Making catalogue relationships, search evaluation and research populations explicit enough for commercial and editorial colleagues to use responsibly.

Conversations I welcome

A first non-executive discussion where evidence quality and customer understanding would complement the board's existing experience.

Beyond the page

The record behind the perspective.

Formation

  • Bachelor of Science in StatisticsZorqavi Statistics College · 2002
  • Postgraduate Diploma in Applied Computing, part-timeVaqzeli Computing Institute · 2011
Farhan kept the subscription paper useful without allowing its strongest percentage to speak for customers who had never answered. We could consider a next step with the missing evidence still visible.
Nandita VezrathiCEO, Nerzavi Book Rooms; fictional colleague
The full record ↗

Contact

A first non-executive discussion where evidence quality and customer understanding would complement the board's existing experience.

  • Board appointments