Meher ZervashaChief Data Officer · Essays & perspective

Meher Zervasha / Chief Data Officer

A precise number still needs an understood meaning

Perspectives from a life in leadership.

The archive.

Operational definitions and data leadership

  1. Operational definitions and data leadership5 min read

    An item count is only as clear as the item it counts

    Why a unit mapping belongs in the decision account, not only in the technical notes behind a report.

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Data allocation and financial responsibility

  1. Data allocation and financial responsibility5 min read

    An unknown customer is a fact the billing process must preserve

    Why completing a field is not the same as establishing the evidence needed to allocate a service event financially.

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Performance comparison and operating definitions

  1. Performance comparison and operating definitions5 min read

    A league table cannot repair an inconsistent denominator

    A site ranking should follow agreement about the activity being counted, rather than give an unresolved definition the appearance of a performance judgement.

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