Siddharth KavarappanChief Product Officer

Executive summary / Personal profile

The evidence behind every stage of a home

Portrait of Siddharth Kavarappan

Chief Product Officer India

I show home buyers the record behind each stage they pay for, from a cast slab to a closed snag.

Open to Board appointments

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01 / Leadership approach

A family paying for a flat over three years is trusting records it did not create. I try to make each of those records checkable: who signed it, what it shows and what it leaves out. When a record cannot yet be trusted, I would rather tell the buyer so than dress it up.

02 / Areas of responsibility

  • Construction progress a buyer can verify
  • Payment milestones read from the buyer's side
  • Possession and the snag record
  • Resident services until the association takes over
  • Deciding what the product team stops building
Sales bookings
₹1,180 Cr
Year ended March 2026
Homes under construction
4,900
Thirteen RERA-registered projects in Chennai and Coimbatore
Median snag closure after possession
17 days
1,240 homes handed over in the year to March 2026; 52 days before the change

Evidence from practice

Replacing the completion percentage with dated stage evidence
When I became chief product officer in April 2022, our buyer app showed each tower's progress as a single percentage.
Issuing payment demands only when the lender's pack was complete
About 68 per cent of our buyers pay through a home loan under a construction-linked plan.
Closing the resident marketplace to rebuild snag closure
In 2021, as head of buyer journey and digital, I approved a home-services marketplace inside our owners' app, offering interiors, modular kitchens, cleaning and rental management from partner firms in return for referral commissions.
The complete case record ↗

A buyer who pays for a home in stages should be able to see each stage as signed evidence, not as a percentage chosen by the seller.

I lead product at Mukilvanam Homes, a family-promoted residential developer based in Chennai. We build mid-income apartments in the city's southern and western suburbs and in Coimbatore. In the year ended March 2026 we recorded ₹1,180 crore of sales bookings and handed over 1,240 homes, and about 4,900 more are under construction across thirteen RERA-registered projects. My remit covers the buyer app, the owners' app and the possession programme, through five leads and 69 colleagues. Structural approvals, construction quality and pricing stay with the projects director, the architects and the sales head. My part is the journey a buyer lives through between booking and the end of the first year in the flat.

I trained as a civil engineer and spent eight years on Coimbatore and Chennai sites, first checking reinforcement before a pour and later preparing schedules for a contractor. I then moved into product work at a Bengaluru listings start-up and a housing finance company. I know what a stage certificate records and what it omits, and I have watched the same stage from the lender's desk, where one missing page can hold a disbursement for weeks. Most of my product reviews still begin with a plain question: which record could the buyer check for themselves?

Three decisions on this site show the approach and its price. We replaced a completion percentage with dated stage evidence, which made two late towers visibly late. We stopped sending payment demands before the lender's paperwork was ready, which pushed collections into later months. And we closed a resident marketplace that earned commissions, so that its people could fix how snags were recorded and closed. Each change asked the projects, finance or sales leadership to accept something they would rather have avoided, and I set out their objections as carefully as my own reasons.

Signed stage records replaced a progress bar

Monthly buyer queries about where a tower stood fell from about 2,300 to 780 across thirteen projects. Cancellations in two delayed Guduvanchery towers reached 31 of 412 homes, above our usual rate, and that figure stays in the account.

Payment demands now travel with the lender's pack

The median time from demand to receipt fell from 39 days to 21. Finance accepted about ₹38 crore of collections moving from March 2024 into April, and we stopped charging late-payment interest caused by our own incomplete documents.

A marketplace closed so snags would close

We gave up about ₹1.6 crore of annual referral commission and paid ₹38 lakh to end two partner agreements early. Median snag closure after possession fell from 52 days to 17 across the homes handed over in the following year.

Current focus

I am working with the projects team on how a buyer learns of a revised possession date: what evidence supports it, who explains it, and how the payment schedule and the buyer's lender learn of it in the same week.

Conversations I welcome

I am open to one independent directorship in a consumer business whose customers pay in stages for something they receive later. Twenty-two days a year are available, subject to employer consent and a review of our lender, contractor and supplier relationships.

The leadership record

Trusted with consequential decisions.

Formation

  • Bachelor of engineering, civil engineeringThiruvirai College of Engineering · 2001
  • Master of business administration (part-time)Vaanmathi Institute of Management · 2012
Siddharth brought the projects team into his reviews before he brought us a screen. When he asked us to show late towers as late, he also put the sales cost on the table, and that is why the board accepted it.
Kalaivani OruvayalManaging director, Mukilvanam Homes
The full record ↗

Contact

I am open to one independent directorship in a consumer business whose customers pay in stages for something they receive later. Twenty-two days a year are available, subject to employer consent and a review of our lender, contractor and supplier relationships.

  • Board appointments