Procure-to-Pay Global Process Director

The mandate

The Procure-to-Pay Global Process Director will own the permanent design and performance of the journey from approved purchasing need to correctly recorded and authorised payment. The role joins procurement, receiving, master data, payables, treasury and accounting interfaces into one enterprise process without taking over their formal policy or execution accountabilities.

In the first 100 days, the director will define the actual process perimeter, identify uncontrolled variants and expose failure demand moving between functions. By month six, enterprise standards, exception governance and outcome measures should be operating for priority paths. By month twelve, repeated invoice and payment failures must be lower, working-capital choices more transparent and local variations governed by evidence.

The director has authority to set process standards, require owner action, approve routine process designs within delegation and recommend investment priority. The role can refuse an unsupported local variation or transition readiness claim. Procurement policy, supplier negotiation, accounting conclusions, bank authority and operational service leadership remain with their designated owners.

Process value will be measured through correct obligation recognition, clean first-time matching, controlled payment, supplier continuity, working-capital consequence and reduced rework. A lower transaction cost achieved by shifting exception work to requesters or controllers is not a successful outcome. Measures must account for the complete journey.

The director will build process-owner deputies, design forums with real decisions and an improvement portfolio that favours root-cause removal over downstream automation. Over time, the process should absorb regulatory and operating change without multiplying local workarounds or weakening enterprise control.

What you will own

• Define enterprise process scope and decision rights across purchasing, receipt, invoice, master data, approval, payment and accounting.
• Establish standards and exception routes with evidence, owner, expiry and periodic recertification for local variation.
• Replace silo measures with journey outcomes covering correct-first-time work, ageing, payment control, supplier effect and retained effort.
• Exercise authority to reject unsupported process variation and require readiness remediation within delegated governance.
• Identify failure demand caused by requisition, receipt, master-data and approval behaviours and assign upstream correction.
• Build a value-ranked process portfolio spanning simplification, control, data, service and automation choices.
• Develop deputies and a network of market owners capable of implementing and challenging global standards.
• Deliver a first-year process health account reconciling improvements to cash, control, cost and stakeholder outcomes.

Candidate qualifications

• Show permanent ownership of procure-to-pay across functions, geographies and service-delivery boundaries.
• Provide an example where downstream payables metrics concealed upstream failure demand or transferred effort.
• Demonstrate governance of justified local variation with evidence and expiry rather than indefinite exemption.
• Bring strong understanding of purchase, receipt, invoice, vendor, approval, payment and accounting interfaces.
• Evidence influence over procurement, operations, treasury and finance while respecting their formal authorities.
• Describe an improvement portfolio that prioritised process correction before automation.
• Show development of process-owner deputies and market capability beyond central documentation.

Working terms and boundaries

• This is a full-time permanent appointment owning global process design, standards, performance and improvement priority.
• Procurement policy, supplier negotiation, accounting judgements, bank authority and operational service teams remain separately accountable.
• The director may reject unsupported variation or readiness but cannot bypass formal investment or control approval.
• First-year evaluation covers end-to-end outcomes, failure-demand removal, variation governance and process capability.
• Long-term incentives follow applicable plan, performance and vesting rules.

Application

Applications for this mandate are received in one way only: through the India Board Terminal's application process. It is automated end to end. Your Executive Passport travels to the mandate holder in its confidential form, your answers to the three questions below are read before anything else in your file, and every stage that follows is recorded on your applications page.

There is no address to write to and no intermediary to call. The mandate holder reads what the Terminal delivers and nothing else, which is what keeps the process the same for every applicant and keeps your name out of it until you release it. Applications close on 7 October 2026. Mandate reference FNA-PER-2026-BOM-38.