Group Chief Financial Officer — Outsourced Business Service Contracts

The mandate

An outsourcing group delivers recurring work and transformation projects through three legal entities. Reported earnings include balances awaiting client acceptance, while payroll and supplier commitments fall due regardless of whether disputed deliverables become billable. The group CFO will own the finance consequence of that gap. Growth must be evaluated through enforceable billing rights, likely service credits and available funding, not by treating every internally completed milestone as an immediately collectible asset.

This is an open-ended executive employment appointment. The initial two-year agenda is to create an acceptance-to-cash discipline, dependable group reporting and funding arrangements matched to the contract portfolio. Twenty-eight staff form the finance organisation, supported by delivery leaders who remain accountable for service performance. Bengaluru is the operating base, with planned travel to contracting interfaces when important client acceptance or lender reviews require direct participation.

Within board delegation, the CFO sets accounting and credit controls, allocates approved working-capital support and may decline finance endorsement of terms that create unprotected delivery exposure. Signing material refinancing, issuing guarantees or settling major contractual disputes requires board approval. Delivery executives decide service recovery; legal advisers determine contractual interpretation. Finance should record the consequence of missing acceptance or disputed performance honestly, even when a convenient interpretation would preserve the forecast presented to shareholders.

The enduring remit includes accounts, planning, treasury, audit coordination and investor financial communication for the three-entity group. It does not include redesigning client operations, providing professional tax opinions or promising that refinancing can compensate indefinitely for weak contract conversion. Directors expect a cash forecast that distinguishes operational progress from legal billing entitlement, and a management team that can explain which earnings are robust, which depend on unresolved conditions and what funded response is available if those conditions are not met.

What you will own

• Establish a contract asset and acceptance register that reconciles completed work, documented client approval, billing eligibility and collections, exposing the conditions behind each material balance rather than reporting unbilled revenue as a single undifferentiated total.
• Determine finance treatment of disputed milestones and possible service credits with technical accounting and legal support, preserving the difference between delivery confidence, contractual entitlement and evidence sufficient for financial reporting.
• Govern the group cash plan around payroll, statutory obligations and realistic client conversion, deciding funded priorities without assuming delayed receipts can be replaced automatically by undrawn facilities or shareholder support.
• Negotiate funding proposals using verified receivables eligibility, covenant definitions and downside contract outcomes, showing the board whether a lender's apparent capacity remains usable when important balances become disputed or overdue.
• Set financial conditions for new multi-year service contracts, evaluating acceptance rights, termination exposure and change-request recovery while leaving service specifications and negotiated legal drafting with their designated owners.
• Lead consolidated reporting and audit readiness across the three entities, making contract judgements, cross-company charges and subsequent settlement evidence accessible enough that audit queries do not depend on private executive explanations.
• Develop finance managers who can challenge unsupported revenue confidence, own reliable client account reviews and communicate emerging liquidity consequences constructively to delivery leaders before quarterly close forces hurried decisions.

Candidate qualifications

• Bring at least 28 years of finance experience with CFO, finance-chief or comparable executive responsibility in outsourcing, technology-enabled services or another contract-driven business. Show personal ownership of reporting, funding and board decisions. Experience from an independent practice can support readiness where earlier operating roles demonstrate the authority and continuity required to lead a permanent multi-entity finance organisation.
• Demonstrate substantial judgement in contract assets, acceptance conditions, credit exposure and the relationship between recognised earnings and cash. Describe a balance that appeared collectible until you examined the underlying rights or performance evidence. You must explain the resulting accounting and funding consequences, including where qualified legal or technical-accounting advice was required before a conclusion could responsibly be reached.
• Have raised or renegotiated debt or equity funding with credible financial models and investor communication. Evidence should include an adverse scenario that changed facility terms or shareholder expectations, not merely a successful fundraising total. Finance education or equivalent substantial senior competence must underpin reliable interpretation of covenants, financial statements and the information presented to external capital providers.
• Have led managers across several legal or operating units and maintained independent controls under commercial pressure. Show how you delegated client reviews, resolved differences between finance and delivery and made unresolved judgements visible to directors. The role requires direct engagement with contracting teams, disciplined confidentiality and the ability to distinguish a genuine temporary funding need from a recurring weakness in contract conversion.

Application

Applications for this mandate are received in one way only: through the India Board Terminal's application process. It is automated end to end. Your Executive Passport travels to the mandate holder in its confidential form, your answers to the three questions below are read before anything else in your file, and every stage that follows is recorded on your applications page.

There is no address to write to and no intermediary to call. The mandate holder reads what the Terminal delivers and nothing else, which is what keeps the process the same for every applicant and keeps your name out of it until you release it. Applications close on 11 October 2026. Mandate reference CVU-PER-2026-IND-220.