Senior Director Regional Indirect Tax — Technology Services Invoice and Supply Policy

The mandate

Technology-service bundles change faster than the regional billing rules describing them. A managed-services group now sells support, access and implementation through several entities, while invoicing teams depend on historical classifications that may not match the contracted supply. The new senior director will own the indirect-tax policy bridge between product design, contractual facts and billing execution, with sufficient regional authority to stop an unsupported treatment before it spreads through recurring invoices.

This is open-ended employment based in Hyderabad. The initial eighteen-month agenda covers the priority service catalogue, entity supply map and invoice-control model; later cycles will maintain those controls as offerings evolve. Fourteen specialists and reviewers work across the region, with finance operations supplying the billing-system owners needed to translate an approved technical position into reliable transaction behaviour.

Your concurrence applies to routine classifications within the regional vice president's approved policy. Novel interpretations, material exposure and changes to the supplying-entity model require escalation with local specialist advice. Product leaders retain commercial design; legal approves contract language; finance operations controls the billing release. You may return a proposed invoice treatment lacking required evidence, but cannot redesign a customer contract or direct system changes outside the agreed governance. That separation must remain clear even when a launch timetable is under pressure.

The hardest work is often proving the connection between what was sold and what the invoice claims. You will examine service descriptions, recipient evidence, credit-note reasons and changes in contractual responsibility across entities. Review methods must recognise valid jurisdictional differences without making each local exception an undocumented permanent rule. The operating model should include policy versioning and retrospective sample checks, because a correct launch classification can become incorrect when delivery teams quietly alter the service or the customer changes its buying arrangement.

The first programme is complete when priority classifications have documented facts, reviewers apply worked examples consistently and pilot invoice populations reconcile to the approved supply map. Management should be able to identify the financial effect of a disputed treatment without reconstructing the entire billing history. Planned centre visits support that evidence. The enduring seat develops regional expertise and keeps policy usable during commercial change; it does not exist to increase approval volume or centralise every minor tax question at senior-director level.

What you will own

• Determine the priority supply catalogue from contracts and delivery evidence, identifying bundled services whose invoice treatment cannot safely be inferred from a product name or an inherited billing code.
• Establish regional concurrence thresholds that distinguish repeatable classifications from novel interpretations, requiring relevant local advice and executive escalation before unsupported treatment enters a new commercial or billing model.
• Design invoice evidence controls with finance operations around supplier, recipient and service facts, ensuring the approved position can be tested against a population rather than only a selected example.
• Challenge credit-note and adjustment patterns for signs that tax policy and commercial execution have diverged, recommending targeted review instead of treating every correction as a routine billing-service issue.
• Set policy versioning and change notifications that capture altered service responsibility or customer arrangements, preserving the link between the facts originally approved and the invoices subsequently produced.
• Develop regional specialists through calibration of worked cases, retaining justified local differences while removing undocumented practices that repeatedly create disputed invoices or inconsistent customer explanations.

Candidate qualifications

• Demonstrate practical indirect-tax judgement in technology services, including the ability to trace a supply from contract through delivery to invoice. Explain a case where a seemingly routine product classification proved unreliable and how you established the actual facts. The required expertise is an evidence-based method, not confidence that a catalogue label always determines treatment.
• Bring twelve to eighteen years of tax experience, with regional exposure and sufficient professional accounting or tax grounding to hold a senior specialist seat. Chartered Accountancy or a comparable qualification is appropriate. Your contribution should include policy ownership or substantial concurrence decisions across entities, rather than only supervising return preparation and answering local operational queries.
• Show how you translated a technical opinion into billing behaviour, including release tests, exception treatment and subsequent sample validation. You must recognise when a correct policy has been implemented incorrectly and work constructively with operations to fix it without claiming system-engineering authority or assuming an external adviser will detect every execution weakness.
• Evidence judgement during commercial launches where tax requirements and deadlines conflicted. Describe the information you insisted on, the decision you escalated and the business alternative you supported. Regional scope requires respect for local interpretation and professional advice, with the discipline to distinguish a legitimate jurisdictional difference from an undocumented workaround created for convenience.
• Have developed technical reviewers and communicated policy changes to non-tax teams in a form they could apply. Strong information handling, clear records of concurrence and willingness to revisit an opinion when facts change are essential. The role needs a leader who builds reliable regional judgement rather than making every difficult classification dependent on personal intervention.

Application

Applications for this mandate are received in one way only: through the India Board Terminal's application process. It is automated end to end. Your Executive Passport travels to the mandate holder in its confidential form, your answers to the three questions below are read before anything else in your file, and every stage that follows is recorded on your applications page.

There is no address to write to and no intermediary to call. The mandate holder reads what the Terminal delivers and nothing else, which is what keeps the process the same for every applicant and keeps your name out of it until you release it. Applications close on 12 October 2026. Mandate reference CVU-PER-2026-IND-021.