01
Who authorised the assignment on the screen?
I invite an audience to follow an assignment request from its first appearance in a system to the decision another colleague makes from it. The session distinguishes a populated record, an authorised decision and a delivery commitment. Using a fictional staffing pilot, I show how missing sponsor authority can disappear when a warning does not survive into the downstream view. Participants consider where responsibility changes hands and which evidence the receiving colleague actually needs. I also address the opposite problem: controls that become so elaborate that ordinary work cannot proceed. The discussion is about proportionate conditions and a usable route for exceptions, not giving technology teams a general veto over operating decisions. I would ask the audience to leave with one workflow worth examining in its own organisation and the names of the operating owners who should examine it together. This is a proposed session, not a documented past appearance, and it requires no customer records or confidential project material.