Sheet 07 · The leadership journal
I consider why the address-change journey should begin with the household’s actual transition, while keeping product choice separate from installation and network commitments.
Read the essayI revisit the reset logic I approved, the favourites it removed and the difference between moving a package and preserving the experience someone has built around it.
Read the essayI distinguish a connection-tier choice from a household’s experience inside the home, and explain why a product route should establish the question before presenting an upgrade.
Read the essay