Duration belongs to the customer’s task before it belongs to the product name
I examine why the operating window should shape an energy-storage proposition before an attractive rating is allowed to describe the entire opportunity.
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The product questions that continue after the specification
A twelve-year product cannot grant twelve years of control over a building
I consider the customer’s premises horizon as a product-design question, using a portable-service experiment that began when an equipment-led commitment did not fit.
Read the essayThe installed customer still belongs in the next product plan
I argue that a successor’s development case must retain an explicit account of the older service obligations, rather than presenting retirement as somebody else’s exception queue.
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