01
The work that remains after automation
I examine how an automation proposal describes the tasks it does not absorb. The session follows a fictional sorter decision from a short-run equipment rate to the output of an examined shift, including irregular parcels and the station that continued to handle them. Participants consider why a useful improvement may still fall short of the investment assumption and what that means for the next commitment. I make the disagreement between procurement simplicity and operating flexibility explicit, along with the staffing and space retained in the decision. The discussion asks leaders to identify the work omitted from their own proposal before treating it as a finished account. It is intended to improve the quality of an investment conversation, not provide a machine specification or a universal productivity method. The closing questions concern the evidence required for another site, the owner of the remaining work and the point at which management should return with a revised recommendation.