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Devendra QelzethiChief Executive Officer · Essays & perspective
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Anchor relationships and venue strategy6 min read

An anchor fee is also a choice about who can use the estate

A large annual contract can simplify a commercial forecast while changing the calendar available to everyone else. Its access conditions belong beside its price.

## Read the access being committed

The proposed annual fee was ₹9 crore, and it gave the negotiation a persuasive centre of gravity. A major organiser wanted an exclusive arrangement covering thirty-six public event days and forty-two installation and dismantling days. Commercial colleagues could see continuity, a substantial relationship and fewer dates to sell individually. Those were real attractions. The question I wanted the board to examine was what else the agreement would decide about the campus, including the forms of access and competing business the exclusivity provisions would affect.

A public-day count can understate the commitment before any legal clause is considered. The organiser needs time around the event, and the resulting possession can affect neighbouring opportunities in the calendar. The contractual conditions can then extend the commercial effect beyond those physical days. I did not want the board to assume that thirty-six event days meant the rest of the estate's programme remained unaffected. Legal and operating colleagues needed to explain the actual proposed rights in terms that made the enterprise choice visible.

The organiser's position was reasonable. It had a franchise to protect, promotional commitments to make and a need for dependable venue access. A strong anchor may justify a different commercial arrangement from an occasional booking. I did not regard exclusivity as inherently wrong or assume that every smaller organiser deserved identical terms. The issue was whether this specific agreement would create the programme Vemzari wanted to run and whether the annual fee adequately described the choice before us.

The commercial sponsor also made a sound point about uncertainty. An available date is not the same as a sold date. Giving up a large anchor commitment in the name of diversity can be an easy argument if nobody has to account for the empty calendar that follows. I wanted that consequence retained. The alternative needed a credible proposition and a clear statement of what we were relinquishing, not a vague claim that more relationships would automatically produce a better business.

This is why an anchor negotiation belongs in strategy as well as sales. It can shape which customers the estate serves, how the operating team plans and what later investment makes sense. A fee that looks like one transaction may influence the identity of the whole campus. The executive responsibility is to explain those connections while the terms remain negotiable. Once the arrangement is signed, a general aspiration for a broader programme cannot substitute for the rights and obligations the company has already accepted.

## Compare different propositions honestly

We developed a counterproposal rather than simply asking the organiser to remove a provision while retaining every other feature. Legal, commercial and operating colleagues worked through a different scope. Negotiation and calendar planning cost ₹38 lakh. The resulting nonexclusive contract covered twenty-four public event days and thirty preparation days, with ₹6.2 crore annual contracted fees. The organiser retained a meaningful place in the programme, and the estate retained room for other business under the agreed terms.

It would have been misleading to describe the ₹2.8 crore difference between the annual figures as a saving. The company was accepting a smaller fee for a different service commitment. It would also have been misleading to call the original ₹9 crore cash already lost, since the original proposal had not become the completed agreement. These distinctions are more than careful accounting language. They determine whether the board can assess what management actually chose rather than a favourable narrative assembled from numbers with different meanings.

Contracted fees are not automatically profit, and they are not necessarily cash already collected. Delivery requires operating resources, and the contract governs the actual payment arrangements. I wanted the strategic account to preserve those categories without drowning the decision in implementation detail. The board needed to understand the commercial commitment, the work behind it and the alternative use of the calendar. Finance and legal owners retained the detailed treatment and obligations of the agreement. My role was to recommend the enterprise proposition with its trade-offs visible.

The smaller arrangement was not a judgement that the organiser had little value. It was an attempt to preserve the relationship in a form compatible with the wider programme. That distinction mattered in the negotiation. If management frames every requested change as resistance to a powerful customer, it may overlook a workable alternative. We wanted an agreement the organiser could use and the estate could deliver, with the access conditions understood on both sides. The outcome required giving something up rather than claiming that everyone received the original proposal without its difficult parts.

I would bring the access discussion into the first commercial review in a future negotiation. The attractive annual figure should arrive with the possession calendar and relevant restrictions, so that they become parts of one offer from the beginning. Otherwise later scrutiny can feel like an obstacle invented after colleagues have already committed emotionally to the fee. Earlier clarity does not eliminate disagreement. It makes the disagreement about the actual proposition rather than about who is disrupting a deal that was never as simple as its opening slide suggested.

## Keep the remaining calendar commercially accountable

Once the board accepted the nonexclusive route, management still had work to do. Retaining access did not fill the dates, establish a stronger event mix or produce a higher return by itself. The commercial team needed to develop the rest of the programme, and operations needed to assess the resulting sequence. I did not want the strategic language of diversity to become a way of exempting the remaining calendar from scrutiny. The company had chosen an opportunity to build a broader business, not already completed that business.

A useful review should therefore distinguish the anchor agreement, other confirmed bookings, active proposals and uncommitted capacity. It should not add a contracted relationship to a list of possible events and present the total as secured activity. The same discipline applies to preparation periods: several attractive enquiries may compete for the same practical interval even when their public dates differ. The earlier calendar error had made me more careful about that distinction. Strategy and operating evidence need to remain connected after the negotiation, not only while approval is being sought.

The programme may also change over time. Another organiser could offer a compelling proposition, or the anchor could seek a revised scope. The existing agreement remains the basis for what can be done, and any change needs its proper review. I would not turn this case into a permanent rule against exclusive arrangements. The lesson is to examine what a particular arrangement makes possible and what it prevents. A different estate, audience or operating model could justify a different decision without contradicting the reasoning behind ours.

For a board, the oversight question is whether management has shown the whole commercial choice and will remain accountable for the alternative it recommends. Directors can ask why access is being retained, how the unused opportunity will be developed and what would cause the strategy to be reconsidered. They should also expect the cost of negotiation and the smaller committed fee to remain visible. That scrutiny strengthens the recommendation without requiring the board to become the booking team or renegotiate the contract itself.

An anchor can be valuable precisely because it offers certainty in one part of a complex calendar. The executive task is to understand the price of that certainty in the rest of the estate's proposition. Our decision retained a relationship and accepted less committed fee in exchange for a different programme. It was neither an effortless win nor a universal model for venue contracts. It was a specific choice about who the campus would serve, which obligations it would carry and what management would still have to build after the agreement was signed.