Harpreet Velqethi / Chief Information Officer
Perspectives from a life in leadership.
The latest essay
Two similar messages may represent one instruction or two. A reliable service makes intent and unresolved status explicit instead of allowing a convenient matching rule to decide.
Read the essayTwo similar messages may represent one instruction or two. A reliable service makes intent and unresolved status explicit instead of allowing a convenient matching rule to decide.
Combining records is a claim about identity. Shared addresses and contacts can support investigation without establishing that two commercial customers are the same entity.
An insurance history needs to preserve both the approved business timing and the timing of the record. One convenient timeline can erase a distinction that later decisions depend on.