Shazia TevmoriChief Strategy Officer · Essays & perspective

Federated growth and organisational boundaries5 min read

Growth should not make the owners disappear

Three neighbouring cooperatives offered a way to extend our reach. We began with seven agreed handoffs and left five unresolved, keeping the partnership smaller than its first map.

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Further reading.

  1. 02

    Customer concentration and cooperative autonomy5 min read

    The largest channel offer may change who makes the choices

    I first noticed the₹24 crore model. Choosing a smaller nonexclusive arrangement required an account of control, lost scale and an actual result below our own forecast.

  2. 03

    Network design and member effort5 min read

    The cheaper hub moved part of the cost onto its owners

    Full consolidation modelled lower central expense. A member-travel review changed the comparison, and we accepted a distributed option whose higher cost remained explicit.

Growth should not make the owners disappear

The large platform proposal looked like a quick way to give our network more work. Its₹24 crore annual gross-billings model was the number I noticed first. Then we examined the exclusivity and the way the service would appear to customers. The opportunity could change more than volume. It could make a cooperative of working owners increasingly dependent on one channel's choices. I had to explain that change before treating the larger model as the stronger strategy.

I am Shazia Tevmori, fictional CSO of Qemravi Parcel Cooperative in Belagavi. Eight hundred working members own the enterprise; 164 employees are counted separately. FY 26 gross customer billings were₹128 crore, with₹99 crore paid to members and₹29 crore retained before central costs. That retained amount is not profit. I am a salaried nonmember, leading twelve strategy colleagues through three leads within₹2.6 crore FY 2026–27 expense. Deepak is CEO, Farida leads operations, and the relevant governing and professional owners make the actual approvals and service decisions.

My thirty-four-year career began in commercial analysis and moved into cooperative network planning. I now ask how a proposal changes the relationships that make the enterprise useful. A federation can extend a service without making every partner one organisation. A cheaper central hub can move uncounted effort onto members. A request to collect money with a parcel can introduce a different responsibility from carrying the parcel itself. These questions do not make growth undesirable. They make its form important enough to discuss before the attractive headline becomes the only account of the choice.

A smaller agreement with an explicit channel boundary

We selected a nonexclusive arrangement with₹9 crore forecast annual gross billings instead of the₹24 crore exclusive model. Actual FY 25 gross billings were₹6 crore, including₹4.7 crore member payments and₹1.3 crore retained before central costs. The₹31 lakh preparation expense and the shortfall against forecast remained visible;retained income was not presented as profit.

Cooperation built from agreed handoffs

A₹42 lakh review with three neighbouring cooperatives examined twelve proposed service handoffs. Seven reached an agreed basis and five remained unresolved. The limited next stage used the agreed scope through the responsible owners;it did not establish national coverage, combine every partner's authority or prove delivery performance.

A cost model that includes the members' journey

The consolidation options modelled₹1.9 crore annual expense centrally and₹2.8 crore for a distributed arrangement. A sixty-member review estimated median one-way travel rising from twelve to thirty-five minutes under full consolidation. We retained eight pickup clusters and moved six, with₹37 lakh transition work. The estimates were not observed travel outcomes or an aggregate saving.

Current focus

Cooperative partnerships, channel independence, member-centred network choices and the boundary around service adjacencies.

Conversations I welcome

A first external board contribution in member-serving enterprises or regional logistics, subject to fit and consent. IICA registration June 2026;assessment preparation unfinished, no exemption. No statutory appointment;twenty-six provisional days.

Beyond the page

The record behind the perspective.

Formation

  • Bachelor of CommerceQezvali College of Commerce · 1992
As CEO, I saw Shazia revise her initial preference for the larger platform model. She kept the smaller arrangement's forecast shortfall visible instead of presenting a channel-control decision as a financial success already achieved.
Deepak ZevmethiChief Executive Officer, Qemravi Parcel Cooperative — fictional colleague
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Contact

A first external board contribution in member-serving enterprises or regional logistics, subject to fit and consent. IICA registration June 2026;assessment preparation unfinished, no exemption. No statutory appointment;twenty-six provisional days.

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