Claire MercierChief Data Officer · Essays & perspective

Claire Mercier / Chief Data Officer

Three arguments about what a manufacturer's data should prove

Perspectives from a life in leadership.

The archive.

Product traceability

  1. Product traceability5 min read

    Measure traceability by the hours it takes to answer a recall question

    Aerospace suppliers usually describe traceability as a feature of their systems. I think it is better measured as a performance: the hours, the people and the corrections needed to answer a customer's question about a suspect lot, tested regularly and reported to the board.

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Predictive maintenance

  1. Predictive maintenance5 min read

    Count the failures before you buy the prediction

    Predictive maintenance cases in machining plants usually assume a history of failures that the plant does not have. Before approving the saving, a board should ask how many recorded, coded failures the model will learn from, and what simpler monitoring would achieve.

    Open essay

Data ownership across plants

  1. Data ownership across plants5 min read

    Head office should own the definitions and leave the data in the plant

    Multi-plant manufacturers often centralise operational data in order to compare plants. I argue that the centre should own a short dictionary of shared definitions, fund the people who apply them and leave the data, with its local detail, in the plant that produces it.

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