Karthik Srinivasan / Chief Product Officer
Perspectives from a life in leadership.
The latest essay
Indian rooftop solar companies count a sale when the panels are commissioned. For a household on the central subsidy, the product is not complete until the distribution company has inspected it, fitted a net meter and the subsidy has arrived, and companies should design and measure for that day.
Read the essayIndian rooftop solar companies count a sale when the panels are commissioned. For a household on the central subsidy, the product is not complete until the distribution company has inspected it, fitted a net meter and the subsidy has arrived, and companies should design and measure for that day.
Indian rooftop solar is usually sold on annual savings per kilowatt. In the tier-2 and tier-3 towns where we sell most of our systems, households decide on something narrower: whether the lights, the fans and the children's study lamp will stay on between six and eleven at night.
Rooftop solar companies treat installers as a channel and after-sales service as a cost. Both decide whether a system performs for twenty-five years, so installation standards, technician certification and partner pay should sit with the people accountable for the product.