Imogen WallaceChief Operating Officer · Essays & perspective

Imogen Wallace / Chief Operating Officer

Three arguments about how private hospitals are really run

Perspectives from a life in leadership.

The latest essay

Insurer contracting5 min read

The insurer contract is an operating plan

Australian private hospitals usually leave insurer negotiations to commercial and finance teams. The clauses decide staffing, length of stay and discharge planning, so the people who run wards and theatres should help write them.

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The archive.

Insurer contracting

  1. Insurer contracting5 min read

    The insurer contract is an operating plan

    Australian private hospitals usually leave insurer negotiations to commercial and finance teams. The clauses decide staffing, length of stay and discharge planning, so the people who run wards and theatres should help write them.

    Open essay

Perioperative services

  1. Perioperative services5 min read

    A theatre session belongs to the patients waiting for it

    Private hospitals still allocate operating sessions to surgeons for decades, used or not. Empty sessions cost patients time they never see on a report, and fair release rules can fix that without driving good surgeons away.

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Regional and rural services

  1. Regional and rural services5 min read

    A regional private hospital should do fewer things, alongside the public one

    Regional private hospitals often try to offer everything a city hospital does. Low volumes make that unsafe and expensive. A narrower service, designed with the public hospital next door, serves the town better.

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