Any subscription whose costs rise with use already meters its customers, usually in a spreadsheet they never see. Audio services should sell visible bands of listening and price unlimited honestly, rather than hiding a limit inside a fair-use clause.
Any subscription whose costs rise with use already meters its customers, usually in a spreadsheet they never see. Audio services should sell visible bands of listening and price unlimited honestly, rather than hiding a limit inside a fair-use clause.
Recommendation teams are often asked to meet commercial and cultural commitments by adding weights to a ranking model. Each obligation should instead have its own labelled, capped place on the screen, so that listeners and boards can see who decided what.
Universal design is the right starting point for any consumer app, but it is not enough for a service with a large audience over seventy. Those customers should be offered a deliberately reduced way into the same service, which they choose and can leave, beside a main app that is accessible in full.