Harrison Fletcher · Chief Strategy Officer · Australia
Questions to ask before a long-lived asset is committed
My contribution to a board
My contribution to a board would be the questions I ask before a long-lived asset is committed. Where will this building be in twenty-five years, and will the place around it still serve the people who use it? What does the approval really allow, what will it cost to get, and when will it arrive? Which assumptions in the valuation carry most of the answer, and what happens to cash if they move? For a housing or infrastructure board, those questions often sit between the executives: development owns the site, finance owns the funding model, operations owns the residents or customers. I have worked in each of those seats and can help directors see where their accounts do not meet. I also bring experience of capital partners from the not-for-profit side, including what to put in an agreement and what a partner will try to leave out. I would not bring operating detail into the boardroom. My aim would be to make the choice in front of the board clearer, including the parts that make a favoured proposal look weaker.
Judgement in practice
01
Reversing a recommendation I had made myself
In 2020 I supported the coastal option; in 2022 I recommended selling it. Admitting an earlier error in front of the same directors was uncomfortable, and the development director felt I had changed the rules after his team had done the work. I learnt that a board needs to hear both what the new evidence says and why the earlier judgement was reasonable at the time, or it will distrust the new recommendation as much as the old one. I set out the original case fairly, showed the town assessment it had lacked and stated the write-off we would accept. As a director, I would expect management to bring reversals to the board in the same way, and I would try to make that easier rather than harder for them.
02
Holding a partner to resident-facing policy
As Kurrawind's nominee on the joint-venture board, I faced the partner's request for a higher recurrent-charge increase at the new village. My duty in that seat was to the joint-venture company, and I had to separate that from my employer's preference. I argued that charges inconsistent with our other villages would hurt sales and reputation, which was a reason grounded in the company's interest, and that the side letter left the decision with the operator. The partner accepted it, but the episode showed me how a representative director can be pulled between loyalties. On an independent board I would watch for that tension in other directors and ask for conflicts to be declared early.
My first year on a board
In the first months I would read the last two years of board papers and the long-term capital plan, then ask management which three decisions they expect the board to face within eighteen months. I would visit assets with the relevant executive rather than alone, and I would want to meet the people who deal with customers, residents or tenants, not only the leadership team. Before offering a view on any investment, I would study how the organisation has approved and reviewed its past projects, including those that disappointed. I would ask the chair for one specific area where my experience might help, most likely the investment or development committee, and I would leave the rest of my first year to listening. At its end I would ask the chair and one executive for frank feedback, including whether my planning and valuation background had made me too quick to judge matters outside it.
Conflicts and their management
Most of my possible conflicts are local and specific. Kurrawind competes for land in regional New South Wales, works with a pension investor that has interests across Australian property and infrastructure, and deals with the same councils, builders and valuers as many other housing organisations. I would not join a board that competes with Kurrawind for residents or sites, or one in which Corwennan Pension Trust holds a significant interest. Before accepting any seat, I would list those relationships for the chair and company secretary and ask them to decide whether the remaining risk could be managed by declaration. If I expected to step out of more than an occasional item, I would decline. Time is the other conflict. Our board meets monthly, and the ten-year plan will take much of my attention in 2027. Twenty-two days a year is a real figure, but I would test it against the company's calendar and committee load before saying yes.
My independence statement
I represent Kurrawind on one joint-venture board and work daily with Corwennan Pension Trust, councils and builders in regional New South Wales. I would ask a prospective chair to test any seat against those relationships before calling me independent, and I would accept their conclusion.
Board and committee exposure
Presented to the Board or a committee
Kurrawind Community Villages Limited
Board of directors
July 2021–present
Presents the ten-year plan, partnership proposals and major acquisition and disposal recommendations as chief strategy officer; not a director of Kurrawind.
Reported to a committee
Kurrawind Community Villages Limited
Investment and development committee
March 2016–present
Reported on the development programme as general manager and now reports on site selection, approvals and partnership terms.
Served as a director
Kurrawind Corwennan Villages Pty Ltd
Joint-venture board
January 2024–present
Kurrawind's nominee director on the board of the development joint venture with Corwennan Pension Trust; a representative seat, not an independent one.