Harrison Fletcher · Chief Strategy Officer · Australia
Planner, developer, valuer, strategist
Chief strategy officer
Kurrawind Community Villages Limited
Sector
Retirement villages and serviced apartments for older people
Ownership
Not-for-profit public company with members; no shareholders
Company scale
A$214 million revenue in the year to 30 June 2026
Employees
About 640
Geography
Bathurst headquarters; 27 villages across regional New South Wales
Reporting to
Chief executive; presents to the board and its investment and development committee
Team
14 in strategy, planning approvals, resident research and capital partnerships
Financial scope
A$4.1 million function budget; prepares recommendations on development and partnership commitments of A$40 million to A$110 million a year
Mandate
Decide with the board where and how fast Kurrawind grows, renews and partners, within its not-for-profit purpose and balance sheet.
Outcomes
Recommended selling an approved coastal option and moving A$58 million into 112 inland units
Structured a A$320 million joint venture for three villages with Corwennan Pension Trust
Led the case for a A$46 million retrofit of nine villages built between 1979 and 1994
Made a town-services assessment a condition of any spending on land
Decisions in context
The board created this role because growth decisions were arriving one site at a time, each with its own champion. My first task was to give directors a way to compare towns, villages and funding paths side by side. That produced the town assessment, a ten-year capital view prepared with the chief financial officer, and a list of older villages ranked for renewal. The role is advisory in an important sense: development, operations and finance each own their delivery, and the board owns every commitment. My influence comes from framing the choice honestly, including the parts that weaken my own recommendation. Since January 2024 I have also sat as Kurrawind's nominee on the joint-venture board, a seat I hold for the organisation rather than independently. Each of the three cases on this site was decided during these years.
Reason for the move
Current role; seeking a first independent non-executive seat with the consent of our chief executive and board.
General manager, development and planning
Kurrawind Community Villages Limited
Sector
Not-for-profit retirement villages
Ownership
Not-for-profit public company with members
Company scale
About A$168 million revenue in the 2021 financial year
Employees
About 540 at period end
Geography
Bathurst; 23 villages in regional New South Wales at period end
Reporting to
Chief executive
Team
22 development, design and approvals staff
Financial scope
Development programme of A$60 million to A$90 million a year
Mandate
Deliver approved villages and extensions on programme and rebuild Kurrawind's approvals record.
Outcomes
Opened four new villages and seven extensions, adding 610 homes
Reduced average approval time from 19 to 13 months through pre-lodgement meetings with councils
Supported a coastal site option in 2020 that was later sold with its consent
Decisions in context
I arrived at a moment when three village applications had stalled and builders were waiting. The quickest improvement was simple: meeting each council before lodging and agreeing what a complete application looked like. Average approval time fell from 19 to 13 months over five years. My team managed designers, builders and sales handovers for four new villages and seven extensions, adding 610 homes. I also learnt the limits of a development role. My incentive was a full pipeline, and I supported a coastal option partly because it kept that pipeline healthy. When I later recommended selling it, I was correcting my own earlier judgement. That experience shapes how I now separate the person who proposes a site from the person who tests it. Directors read my development papers every month, which gave me my first regular experience of board questioning.
Reason for the move
Appointed to the newly created chief strategy officer role in July 2021.
Associate director, later director, seniors-living valuation and advisory
Strathmorlan Property Advisory
Sector
Property valuation and advisory
Ownership
Partner-owned private firm
Company scale
About A$62 million fee revenue at period end
Employees
About 310 at period end
Geography
Sydney head office; work across New South Wales, Queensland and Victoria
Reporting to
National head of valuation
Team
Seven valuers and analysts
Financial scope
About A$3.4 million of annual fees from valuation and advisory engagements
Mandate
Build a seniors-living valuation and advisory practice for owners, lenders and boards.
Outcomes
Valued more than 140 retirement villages for financial reporting and lending
Advised two not-for-profit boards on village sales and redevelopment
Built a resale-time dataset across village locations and vintages
Decisions in context
This role taught me the arithmetic of retirement villages from the outside. A valuation required a view on resident tenure, local house prices, contract terms and an appropriate discount rate, and I had to defend each one to clients who usually wanted a higher number. I built a practice of seven people and valued more than 140 villages across three states. The most useful thing I produced was not a report but a record of how long units took to resell, sorted by town and village age. It showed a clear pattern: villages in towns with weak health services resold slowly regardless of their design. Two not-for-profit boards asked for advice on selling or redeveloping villages, which gave me my first sight of how directors weigh mission against money. Both boards chose slower and smaller options than their managers had first proposed.
Reason for the move
Joined Kurrawind to apply valuation and approvals experience inside an operator.
Development manager
Mardellow Land Company
Sector
Master-planned residential land development
Ownership
Privately owned by two founding families
Company scale
About A$140 million annual land sales at period end
Employees
About 85 at period end
Geography
Newcastle; estates in the Hunter region
Reporting to
Development director
Team
Three project staff and external consultant teams
Financial scope
Project budgets of up to A$45 million
Mandate
Take estates from rezoning through civil works to land sales.
Outcomes
Delivered two estates totalling 1,180 lots
Negotiated the sale of a retirement-village site within one estate to an operator
Reduced civil-works variations on the second estate by agreeing staging with the council early
Decisions in context
Mardellow gave me responsibility for money as well as approvals. I managed two estates from rezoning to settlement, coordinating engineers, civil contractors, councils and sales agents. On the second estate I agreed the staging of roads and drainage with the council before tenders went out, and contract variations fell noticeably as a result. The decision that changed my direction was small at the time. We sold a retirement-village site within one estate, and the operator's valuation logic was completely different from ours. They were buying decades of resident turnover, not a parcel of lots. I enrolled in a part-time valuation diploma to understand that logic and completed it in 2009. By then I knew I wanted to work on retirement villages rather than subdivisions, where a council’s staging conditions had taught me how approvals shape cash flow.
Reason for the move
Moved into valuation advisory to work on retirement villages full time.
Planning consultant, later associate
Calvorne Planning Associates
Sector
Town planning consultancy
Ownership
Partnership
Company scale
About A$9 million fee revenue at period end
Employees
About 40 at period end
Geography
Sydney; projects across New South Wales
Reporting to
Principal
Team
Two graduate planners at period end
Financial scope
Project fee budgets of up to A$400,000
Mandate
Prepare development applications and steer them through assessment.
Outcomes
Prepared approvals for 26 apartment, retail and seniors-housing projects
Reworked one refused seniors-housing proposal into a smaller approved scheme
Introduced decision dates agreed with councils into client programmes
Decisions in context
Moving from a rural council to a Sydney consultancy reversed my position across the counter. I now prepared applications rather than assessed them, for clients who measured every month of delay. I worked on 26 projects, several of them seniors housing. One had been refused before I joined; we met the objectors, reduced its height, moved the entrance away from a narrow street and secured approval for a smaller scheme. The lesson stayed with me: a refusal often contains useful design advice. I also began asking clients to agree a realistic decision date with the council rather than assume one, because their feasibility studies were frequently built on dates nobody else recognised. By 2004 I wanted to follow a project past approval and see whether the numbers held. My two graduates, meanwhile, had learnt to read objections as briefs rather than obstacles.
Reason for the move
Joined a developer to carry projects beyond approval into delivery.
Graduate planner, later strategic planner
Tallangra Shire Council
Sector
Local government
Ownership
Rural shire council
Company scale
About A$21 million annual council revenue at period end
Employees
About 160 at period end
Geography
Central West New South Wales; five towns and surrounding farmland
Reporting to
Manager of planning and environment
Team
No direct reports
Financial scope
No budget responsibility
Mandate
Assess development applications and contribute to the shire's strategic plan.
Outcomes
Assessed about 380 development applications
Drafted the chapter on housing for older residents in the shire's strategic plan
Mapped access to health and transport services across the shire's five towns
Decisions in context
My first job was at a council serving five towns and the farms around them. I assessed about 380 applications, most of them houses, sheds and small subdivisions. Many came from older farming couples moving into town, and their questions at the front counter were rarely about setbacks. They wanted to know whether the doctor would stay and whether the hospital would keep its emergency department. When the shire began its strategic plan, my manager asked me to draft the chapter on housing for older residents. I mapped services town by town and found that two of the five could not realistically support more seniors housing. That map, crude as it was, is the ancestor of the town assessment I now take to the Kurrawind board. I left in 1999 wanting to understand how projects were financed and built.
Reason for the move
Moved to a Sydney consultancy for wider project experience.
What I am looking for next
I intend to stay at Kurrawind while our ten-year plan and the joint venture's second and third villages are under way. Alongside that, I would like one independent non-executive seat where my planning, valuation and capital-partnership experience is useful but where I am not the organisation's strategist. A community housing provider, a regional infrastructure owner such as a water, airport or hospital-property business, or a seniors-housing company outside our markets would all suit. I would expect to join an investment, development or audit and risk committee and to learn from a chair who has run a board through a difficult capital decision. I can offer about twenty-two days a year, subject to our chief executive's and board's consent and a careful review of competitors, partners and councils. I am not seeking an executive move. If my own organisation's needs grow, the outside seat would give way, and I would say so at the start.