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Nandita KeluraviChief Marketing Officer

Nandita Keluravi · Chief Marketing Officer · India

Commercial judgement beyond the campaign

My contribution to a board

I would help a board examine the commercial assumptions behind a growth proposal. A large market, a recognised event or a productive partner can each be useful without proving that the proposed investment is right for the company. My experience is in asking which customers the organisation can serve, what capacity the plan requires and what evidence would justify continuing. I would bring those questions alongside directors with financial, operating and sector expertise. My executive experience does not make me a specialist in every business model, and I have not previously held a statutory board seat. Initial contribution would therefore include learning the company's actual economics and the decisions reserved to its board. I would aim to improve the clarity of a management recommendation rather than become an additional campaign approver. A useful director should understand why a choice is difficult, including the opportunity lost when management decides to stop or narrow a plan.

Judgement in practice

01

An incurred cost should be visible without deciding the next investment

The trade-fair proposal had already consumed ₹11 lakh before we decided not to proceed. Continuing might have preserved a visible presence, but the customer interviews and branch-capacity discussion no longer supported the original purpose. We accepted the incurred cost and evaluated the smaller programme separately. In a boardroom, I would ask whether management is recommending the next expenditure because of its future value or because withdrawal would make an earlier decision uncomfortable. The board should also understand what is lost by stopping, including relationships, visibility and work already completed. It would be wrong to describe the entire uncompleted proposal as a realised saving. My contribution would be to keep that account honest while leaving the detailed event choice with management. I would also ask when the original assumption could have been tested earlier, so that the discussion improves future investment practice rather than merely identifies someone to blame for the cancelled plan.

02

Buying another route without assuming it is automatically better

The direct-outreach trial addressed a region's dependence on three introducers, but its cost per substantive discussion was higher and its scheduling demands greater. A board should see those disadvantages before accepting a general claim about diversified acquisition. I would ask management what consequence it is trying to protect against, how much an alternative route costs and what it has actually learnt from the trial. The answer may justify a limited continuation rather than immediate expansion or complete abandonment. I would avoid treating introducer concentration as evidence of misconduct or direct acquisition as evidence of superior credit quality. Each judgement needs a separate examination of the relevant commercial or credit evidence. The board's judgement concerns the balance of dependence, economics and operating capacity. It should be possible to value an established relationship while developing a modest alternative, with an agreed point at which management returns to explain whether the additional cost remains justified.

My first year on a board

My first months would focus on how the company earns revenue, chooses customers and commits resources to growth. I would agree an induction with the chair and chief executive, meeting commercial, finance and operating leaders and visiting the work where customer promises become service obligations. I would read existing investment decisions before asking management for a new reporting format. One useful first-year contribution could be a clearer account of the assumptions behind a significant market choice and the evidence that would prompt reconsideration. That would remain a board discussion about direction and assurance, not my own marketing programme inside the company. I would seek feedback from the chair on whether my questions improve the decision or pull it into unnecessary detail. The proposed twenty days include preparation and induction, subject to the actual meeting calendar and employer agreement. Exceptional demands would need explicit discussion; the stated allowance is not an unlimited availability promise.

Conflicts and their management

My employer lends to businesses that may be customers, suppliers or shareholders of a prospective board company. I also know agencies and introducers through my current role. Those relationships would need to be disclosed and assessed before confidential material is shared, rather than discovered after an appointment. I would not bring borrower information, campaign research or supplier negotiations from Tavreni into another organisation's discussions. A limited conflict might be manageable through agreed exclusions, but repeated exclusion from the company's central commercial decisions could make the appointment unsuitable. I would also separate a board role from any request to broker financing or sell marketing advice. Applicable independence, committee-composition and directorship requirements would be reviewed for the specific company with appropriate professional support. I have not begun IICA registration and would address relevant preparation before an appointment. Changes in my employment or commercial relationships would require renewed disclosure, not reliance on the position recorded when I first joined.

My independence statement

I would disclose employment, agency relationships, business introductions and personal interests for the appointing company's assessment. A marketing title does not establish independence.

Capacity and preferences

Time available
20 days per year
Current directorships
0
Sectors
Business services outside competing lending relationships · Industrial service networks · Customer-dependent regional enterprises
Company type
Unlisted operating company with an experienced chair and clear executive accountability
Company stage
Choosing customer segments or reducing dependence on a narrow route to market

The seat I am pursuing

I am interested in a first board appointment at a business-services or industrial-service company that wants a practical commercial perspective on customer choice and growth investment. It should have an experienced chair, a functioning executive team and access to expertise beyond my own. I would initially seek to contribute as a member, not claim immediate readiness to chair a committee. The nomination discussion should identify the gap my experience is intended to fill and the learning expected of me. I hold no current directorships and would need to complete the preparation relevant to the proposed company. An appointment would not include a promise of access to my employer's customers, finance or suppliers. The intended contribution is a considered challenge to commercial assumptions, combined with respect for management's responsibility to make and execute the operating choices.

Committee contribution

Chair and member readiness
CapacityCommittees
Ready to joinStrategy or customer committee where the company's remit and composition suit my commercial experience

Governance learning and readiness

IICA Independent Directors’ Databank: Not yet registered

IICA databank registration has not begun. Any preparation and proficiency requirements relevant to a proposed appointment remain to be addressed; no exemption is claimed.

  • Internal learning on the distinction between executive proposals and collective board decisions
  • Reviewed investment papers with the company secretary before invited board presentations

Board and committee exposure

Presented to the Board or a committee

Tavreni Trade Finance

Board reviews of market entry and material marketing investment

April 2022–present

Present selected commercial proposals as CMO by invitation; no statutory director role or board-committee membership.