Chief Human Resources Officer / India
Explain what the employment process has established
I want our people decisions to explain the work, hear the person and remain open to reconsideration when the original reasoning is incomplete.
01
Explain the work before carrying forward an earlier salary
A previous salary describes a prior employment arrangement; it does not automatically establish the value of the new job or the person’s assessed contribution to it. I work with role owners and finance to define a credible range and explain a proposed position within it. My earlier percentage shortcut avoided that discussion while preserving differences it had not examined. A revised offer process must still consider affordability, relevant experience and applicable requirements, with appropriate employment advice. It should not imply that every person in a broad grade must receive an identical figure or that existing pay can simply be reduced to fit a new model. The practical discipline is to make the reason for a proposal visible. If two otherwise comparable offers differ, the organisation should be able to explain the relevant evidence rather than point only to different starting salaries.
02
Keep a successor’s capability distinct from their available choices
I ask succession reviews to distinguish what a person could do from whether the proposed role and its conditions are acceptable to them. A relocation assumption can make a technically credible list unusable without making the named employees less capable. The discussion should establish willingness and practical conditions without demanding private explanations that are not needed for the decision. In our twelve-person review, eight did not wish to move and four would explore the possibility. Neither answer was an appointment or a finding about loyalty. We funded local development routes and further role discussions while technical permissions remained separately assessed. A board needs an honest account of coverage, including gaps. Treating every development candidate as immediately deployable makes succession look stronger than the organisation’s actual options and can place unfair pressure on the people whose names appear in the chart.
03
Let a performance decision be reconsidered by someone else
A request to review a performance rating should receive more than a repetition of the original conversation. I help define a route in which the original manager supplies evidence and context while a different authorised reviewer considers the employee’s grounds and the relevant records. This does not presume the manager was wrong or promise a changed rating. It creates a credible opportunity to examine the decision. Our review of twenty-four requests changed ten ratings and upheld fourteen, with the reasons communicated individually. Those counts do not establish that the whole system is unbiased or that every future appeal will have the same pattern. Confidentiality, appropriate advice and clear responsibilities remain necessary. I want managers to understand that reconsideration can strengthen the decision process without removing their responsibility for fair evidence and ongoing performance discussion.
04
Bring the limits of the people account into the board discussion
A people paper can sound more certain than the evidence behind its categories. Ready, consistent and reviewed each require an explanation of what the organisation has actually established. I bring those distinctions into discussions with the CEO and directors, along with the cost and practical ownership of any proposed change. Technical insurance authorisation, employment advice and financial approval remain with the appropriate colleagues. The people function should coordinate a coherent account without claiming universal authority over those responsibilities. I also make my own earlier involvement visible when a rule needs revision. That allows the board to understand why the recommendation changed rather than receive a new label for an old approach. The aim is to support a decision that people and managers can understand, while preserving the uncertainty and unfinished work that a neat reporting category might otherwise hide.
A leadership conviction
Consistency is useful only when the rule is answering the right question. I want to hear the person affected before a convenient process turns an assumption into a decision about their future.
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