Thomas WhitmoreChief Data Officer

Executive summary / Personal profile

The permission that travels with every mapped point

Portrait of Thomas Whitmore

Chief Data Officer Canada

A municipal map or a utility photograph reaches us with a purpose attached, and I build our data uses inside that purpose.

Open to Board appointments

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01 / Leadership approach

Customers send us survey observations, pipe inspection grades and street-level imagery so that we can run a service for them. The permission they gave is narrower than the technical access we hold, and that gap is where a geospatial software company most easily loses a municipality's trust. I would rather make a product wait than learn later that a customer never agreed to the use we built.

02 / Areas of responsibility

  • Customer data licensing and derived-data rights
  • Location data as a sensitive category
  • Consent before model training
  • Positional quality across acquired products
  • Product analytics for public-sector customers
Company revenue
C$164M
Pellarwick Geospatial, 2025
Municipal and utility customers
458
370 municipalities and 88 utilities, plus about 2,900 survey and engineering firms
Customers consenting to model training
126
Separate addendum, June 2026

Evidence from practice

Training an asset-detection model only on consented imagery
In early 2023 our product team proposed a model that would detect hydrants, manholes, valve boxes, catch basins and poles from street-level imagery and mobile lidar point clouds.
Pausing a records integration after an acquisition revealed shifted positions
In 2022 we acquired Dunsgarrow Locate Records, a Winnipeg product that utilities use to record where buried cables and pipes have been marked before excavation.
Withdrawing precise locations from a benchmark product
In 2025 our commercial team proposed a pipe-condition benchmark built from the closed-circuit inspection grades that municipalities record in our platform.
The complete case record ↗

I build a software company's data uses inside the permission each municipality, utility and surveyor actually gave us.

I am chief data officer of Pellarwick Geospatial, an Edmonton software company whose products collect field survey observations, hold municipal infrastructure registers and keep utility network records. We earned C$164 million in 2025, employ about 780 people and serve 370 municipalities, 88 electricity, gas and water utilities and some 2,900 survey and engineering firms in Canada and the northern United States. I lead 52 colleagues across data governance, platform engineering, product analytics and the preparation of data for machine-learning models. I report to the chief executive and present to our board and its audit and risk committee.

I came to this role from the customer side. I spent four years carrying a total station across Alberta farmland, five years reconciling field notes for a Calgary survey practice, five more maintaining land and utility records for a rural county, and four managing the network records of an electricity distributor. At each stage I learnt that a coordinate is only as useful as the account of how it was measured, and that the people who supplied a record usually had a specific use in mind. Pellarwick hired me in 2017 partly because I had complained, as their customer, about exactly those questions.

Three decisions on this site show the work. We trained an asset-detection model only on imagery from customers who signed a separate consent, which delayed its launch by seven months. We paused a cross-product records integration after an acquisition because positions disagreed by up to two metres. We withdrew precise locations from a benchmark product before it reached insurers. None of these was free, and each depended on product, legal and commercial colleagues accepting a slower or smaller result.

Consent before a shared model

Of 214 customers whose hosted imagery could have trained our asset-detection model, 73 signed the consent addendum before launch and 126 had done so by June 2026. The narrower set cost seven months and some accuracy in rural settings.

Positions carried with their history

After acquiring a utility-records product, we migrated 3.1 million records with their source datum, transformation and positional confidence attached. About 412,000 were labelled unverified rather than silently shifted, and a utility customer received a C$240,000 service credit for the delay.

A benchmark without street addresses

A pipe-condition benchmark forecast at C$3.4 million a year launched instead at regional level, with a minimum of twelve contributing municipalities per published figure. Its first-year forecast fell to C$1.1 million, and the insurer channel was dropped.

Current focus

I am rewriting our standard customer terms so that service use, product analytics, model training and aggregated benchmarks are four separate permissions, each with its own default and a plain explanation a municipal clerk can take to council.

Conversations I welcome

I am open to a first independent board seat in Canada, particularly an audit and risk or technology and privacy committee role, with up to twenty-two days a year available, subject to the written consent my chief executive has agreed in principle to give.

The leadership record

Trusted with consequential decisions.

In the boardroom

  • Quensworth Geomatics Bursary FoundationDirector (unpaid) · 2018–2024

Formation

  • Bachelor of science in geomatics engineeringMorvenhurst University · 1998
  • Graduate certificate in information governance and privacy (part-time)Ellerhaven Polytechnic · 2019
Thomas brought me the customers' contract wording when everyone else brought me a forecast. The consent decision cost us a launch date, and he said so plainly in the board paper. Two years on, it is the reason municipal buyers trust our model features.
Iselda VarnquistChief executive officer, Pellarwick Geospatial
The full record ↗

Contact

I am open to a first independent board seat in Canada, particularly an audit and risk or technology and privacy committee role, with up to twenty-two days a year available, subject to the written consent my chief executive has agreed in principle to give.

  • Board appointments