Regulatory-Commitment Delivery Recovery Leader

The mandate

Country teams have made 114 commitments concerning safer-gambling journeys, affordability controls, marketing suppression, complaint handling and evidence retention. Several promises share delivery dependencies but use different language, dates and standards of proof. When the regulatory-delivery head left unexpectedly, the board discovered that status relied on personal follow-up and that three permission-renewal packs contain unresolved evidence contradictions.

The leader must start within ten days for a ten-month window covering commitment interpretation, obligation-to-delivery translation, evidence design, dependency management, challenge, closure and transition. The first month will create one authoritative register and triage the three threatened permissions. Four market residencies are required to distinguish a genuinely local condition from a common control described differently by each regulator.

Handover is achieved when every promise has an accountable executive, testable completion statement, dated evidence and regulator-communication owner; the three permissions are renewed or on formally accepted paths; and two quarter-end attestations reconcile without unexplained variance. The permanent director joins in month eight and must lead an unseen evidence rejection during a five-week overlap using the controlled record.

The interim may require evidence, reject unsupported green status, sequence shared dependencies, pause a closure claim and deploy the authorised EUR 18 million remediation reserve. Compliance retains interpretation and regulator relationships; Product and Technology retain design approvals; the board retains risk acceptance and market exit. The leader cannot soften a commitment, negotiate privately with a regulator or certify work owned by another control function.

Safer-gambling policy redesign, software delivery, litigation, regulatory legal opinion, marketing strategy, customer remediation calculation and licence application drafting are outside the remit. This seat converts approved obligations into governed enterprise delivery and credible evidence. Any suspected concealment or conduct breach routes directly to Compliance and the committee rather than being treated as a scheduling problem.

Why this seat is open

The former leader manually reconciled country promises with enterprise delivery and left before the method was institutionalised. Permission-renewal preparation exposed incompatible evidence and unowned dependencies at the worst possible moment. The board needs temporary execution authority to stabilise regulatory commitments and transfer a reproducible discipline to a permanent specialist.

What you will own

• Build the authoritative register connecting each regulatory promise to interpretation, executive owner, completion test, evidence and communication clock.
• Triage threatened permissions by unresolved condition, shared dependency, evidentiary contradiction and consequence of missed timing.
• Reject closure claims that cannot be reproduced from controlled records or independently attested by the proper owner.
• Sequence cross-market dependencies while preserving jurisdiction-specific language, legal interpretation and regulator relationship ownership.
• Chair fortnightly evidence councils and escalate risk acceptance, market or policy choices to their reserved authorities.
• Track commitment ageing, evidence rejection, reopened actions, common-control divergence and regulator-question response quality.
• Transfer two clean attestations and an unfamiliar rejected-evidence case to the incoming permanent regulatory-delivery director.

Candidate qualifications

• Held executive regulatory-remediation or commitment-delivery authority in online gaming, digital finance or another licensed consumer sector.
• Reconciled promises made to multiple regulators without erasing jurisdictional differences or creating inconsistent internal controls.
• Built closure evidence that survived independent compliance, audit and regulator scrutiny rather than relying on programme status.
• Managed product, technology, operations and data dependencies while control functions retained formal interpretation and assurance authority.
• Has challenged optimistic reporting and escalated suspected concealment despite material permission, revenue and reputation pressure.
• Completed handover through live regulatory evidence rejection, attestation and accountable executive response under compressed timelines.

Non-negotiables

• Can begin in Dublin within ten days and undertake all four regulator-market residencies during the term.
• Brings multi-jurisdiction licensed-sector commitment recovery; general programme management or compliance monitoring is insufficient.
• Will route suspected conduct or concealment outside normal delivery governance without negotiation or delay.
• Accepts that interpretation, regulatory contact, policy, product approval, risk acceptance and market exit remain reserved.

1. 49 words maximum. Describe a regulatory commitment you refused to close because the evidence could not support its wording.
2. 49 words maximum. What is your earliest Dublin start date and your availability for four market residencies?
3. 49 words maximum. How would you reconcile one shared control promised differently to three regulators?