Keep the intended transaction intact when the system changes

I am CIO of Qelvethi Workshop Furniture in Meerut, supporting a manufacturer of metal workshop benches and storage cabinets with operations in Saharanpur. The company employs 750 people and recorded ₹280 crore revenue and ₹21 crore operating profit for FY ending March 2026. My remit covers 39 IT colleagues through four heads, ₹9.4 crore annual operating expense and ₹3.2 crore separately approved capital. I report to CEO Vivek Tevqashi and work with COO Shalini Neqvashi, whose operating authority remains distinct from mine.

In 2018 I approved a purchasing integration that treated a repeated request as a fresh order when the earlier response was missing. Seventeen duplicate purchase orders with ₹34 lakh total face value were cancelled before goods were supplied. Repair work cost ₹13 lakh. The cancelled value was not a loss or a saving, and the absence of a second delivery did not excuse the design I had endorsed. We needed to preserve the buyer's intention across the retry, rather than assume that a new arrival represented new demand.

My later cases concern the gap between restoring systems and completing a business flow, competing inventory requests made while disconnected, the person behind an entry at a shared terminal and scheduled jobs left dependent on a departing supplier's service identity. These are different questions with a common discipline: examine the business action inside the technical event. I want the affected operating owners to participate in the evidence, with costs, unresolved conditions and my own responsibility retained in the account.

Current focus

I am bringing transaction meaning into the review of resilience and automation. The factory needs to know which action was intended, whether it remains authorised and how it will be reconciled after an interruption. A technically successful test is useful only within the business conditions it actually exercised. I also want a supplier exit to include the scheduled work that still depends on its identities, not merely the closure of a contract or a list of human accounts.

Conversations I welcome

I would consider a first outside board contribution where practical enterprise-systems experience complements the board's financial and industrial knowledge. I have no statutory appointment or equity in my employer. My fictional preparation records IICA databank registration in February 2026 and a proficiency-assessment pass in September. Twenty-six days is an initial capacity estimate, subject to executive duties, employer consent, relationship review and the demands of the proposed institution.