The person behind the perspective · 2026
Daphne Bouchard
Connecting technology investment to enterprise outcomes.
I connect enterprise technology decisions with the way an organisation serves customers, manages risk and gets work done. My experience spans systems modernisation, information governance and the development of technology operating models that business leaders can understand and support.
I see the CIO's role as a bridge between long-lived architecture and immediate business needs. Progress requires a clear view of dependencies, a realistic transition path and a willingness to make difficult choices about the legacy estate. It also requires technology teams that listen well and business teams that share ownership of the change.
My leadership centres on trust, practical sequencing and transparency. I want the organisation to know what its technology enables, what it depends on and where resilience needs attention.
In my own words
Enterprise technology must support change while keeping essential work dependable. I begin with business capabilities, make dependencies visible and agree ownership of the transition with operating leaders. Resilience and adoption belong in the investment case from the start.
Daphne Bouchard
Career
Chapters of accountability
2020 — Present
Chief Information Officer
Aldermoor Group
Accountable for enterprise technology strategy, information governance and service resilience. Partnering with business leaders on modernisation priorities, transition risk and the operating model for technology services.
2016 — 2020
Vice President, Enterprise Technology
Fairhaven Holdings
Led enterprise systems and technology delivery teams through application change and service integration. Developed an approach that connects architecture decisions with business ownership and practical adoption.
2011 — 2016
Head of Enterprise Architecture
Meridian Consolidated
Designed the target architecture that let the group consolidate acquisitions in months rather than years.
2006 — 2011
Programme Director, Core Systems
Westmoor Housing Finance
Delivered a core-banking replacement with zero customer-facing outages, and learned how to sequence risk.
Education
Formation
- M.Tech, Computer ScienceIndian Institute of Technology2001
- Certified Information Security ManagerISACA2014
- MBA, Strategy & FinanceWestbrook School of Management2004
Recognition
Honours
- CIO 100The Technology Leaders Review2024
- Digital Transformation of the YearThe Enterprise Technology Awards2022
Working languagesEnglish · French