Dominic SpencerChief Information Officer · Essays & perspective

Modernisation3 min read

Modernisation begins with a business capability

An application replacement is easier to describe than the business change it is meant to enable.

Read the essay
Applications retired
62%
Simplified estate in three years
Core platform availability
99.98%
Through a full modernisation
Run-cost released
₹740 Cr
Reinvested in digital products
Countries on one ERP
14
From nine legacy systems

The journal

Further reading.

  1. 02

    Cyber resilience3 min read

    Resilience is a cross-functional rehearsal

    A recovery plan is incomplete if the people who must make decisions have never worked through it together.

  2. 03

    Data3 min read

    Technology adoption has an operating owner

    A system can be available without becoming the organisation's way of working.

Beyond the page

The record behind the perspective.

In the boardroom

  • Westmoor Housing FinanceIndependent Director · 2022 — Present
  • The Digital Public Goods CouncilAdvisory Board Member · 2020 — Present

Recognition

  • CIO 100The Technology Leaders Review · 2024
  • Digital Transformation of the YearThe Enterprise Technology Awards · 2022

In conversation

  • “Retiring 600 applications without breaking the business”The Technology Leaders Review · 2025
  • “What boards should ask about cyber resilience”The Boardroom Review · 2024
  • “Episode 98 — Technology debt is a strategy decision”The Leadership Ledger podcast · 2023
Made technology a boardroom conversation about outcomes, not acronyms.
Priya RamanChair, Risk Committee, Westmoor Housing Finance
The full record ↗

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